Visa Officer

Role Overview

As a Visa Officer, you will guide students and their parents through the overseas education journey, including admissions and visa procedures. You will be responsible for managing application processes, maintaining student records, and coordinating with universities and immigration authorities.

Key Duties

• Provide counseling on overseas education options, admissions, and visa requirements to students and parents.
• Handle processing of university applications and maintain precise student data.
• Coordinate all visa-related documentation and actively follow up with educational institutions and immigration bodies.
• Manage customer databases and CRM systems, prepare reports, and oversee office administrative tasks.
• Respond to calls and emails, schedule appointments, and manage documentation efficiently.
• Promote partner universities and represent the company at education fairs and events.
• Ensure applications are submitted within deadlines and adhere to company procedures and compliance standards.

Qualifications and Experience

• Bachelor's degree is preferred.
• 1 to 3 years of experience in education counseling, admissions, immigration consultancy, or administrative roles.
• Proficient communication skills in English.
• Familiarity with MS Office applications and CRM software.
• Excellent organizational, documentation, and customer service abilities.

Desired Attributes

• Experience specifically in overseas education or immigration consulting is an advantage.
• Capability to handle multiple tasks efficiently and meet deadlines.
• High attention to detail with strong confidentiality practices.

Performance Metrics

• Maintaining accurate and updated data records.
• Ensuring timely processing of applications and visa documentation.
• Achieving high satisfaction among students.
• Providing timely reporting and facilitating successful admissions.