UX Research Intern

About the Role

This UX Research Intern position, based in Gurugram within the Product & Design team, involves collaborating closely to enhance customer and seller experiences on Snapdeal's platforms over a 3 to 6 months period. The role emphasizes involvement in user research, problem definition, wireframing, prototyping, usability testing, and utilizes AI-powered design tools for accelerated design validation and innovation.

Key Responsibilities

• Assist in the comprehensive design process from initial problem identification to validating solutions.
• Conduct user research, perform competitor analysis, and run usability tests.
• Design user flows, create wireframes, develop prototypes, and produce high-fidelity designs.
• Work alongside Product Managers, Engineers, and Designers to address complex user challenges.
• Help develop and maintain cohesive design systems to ensure product consistency.
• Analyze customer feedback and behaviors to find areas for user experience enhancement.
• Utilize AI-driven design and research technologies to improve design productivity and experimentation.
• Communicate design choices, insights, and recommendations effectively to stakeholders.

Educational Requirements

• Pursuing Bachelor's or Master's degrees in fields such as Design, Human-Computer Interaction, Product Design, Interaction Design, Visual Communication, Computer Science, or related subjects.
• Preference for final-year students or recent graduates.
• Mandatory to have a portfolio demonstrating design thinking, problem-solving skills, and UX or Product Design projects.

Candidate Profile and Skills

• Strong user-focused product thinking approach.
• Understanding of business objectives, customer behaviors, and product metrics.
• Embraces an AI-first methodology in design, research, and problem-solving.
• Proficiency with Figma, prototyping utilities, and design systems.
• Knowledgeable in UX research methods, usability testing, and information architecture.
• Adept at transforming complex, unclear problems into clear and intuitive design solutions.
• Excellent communicative, storytelling, presentation, and stakeholder management capabilities.
• Demonstrates curiosity, ownership, and the ability to learn rapidly in a dynamic setting.

Ideal Candidate Attributes

• Passionate about crafting products that address genuine customer needs.
• Comfortable interpreting data, customer insights, and driving experimentation.
• Excited by the convergence of AI, design, and product innovation.
• Self-motivated with a proactive stance and readiness to own projects.

What You'll Gain

• Practical experience with one of India's foremost e-commerce platforms.
• Insight into large-scale consumer product difficulties and user behavior analysis.
• Guidance and mentorship from seasoned Product and Design experts.
• Chance to contribute to live projects affecting millions of users.
• Possibility for full-time employment upon successful internship completion.

Application Prerequisites

• Updated resume submission.
• Submission of a design portfolio is compulsory; applications lacking a portfolio will not be considered.
• Additional relevant case studies, personal projects, or research documents may be included.