Teller

About the Role

As a Teller at Emirates Islamic, you will be the face of the bank, tasked with delivering top-tier customer service while accurately managing a broad spectrum of banking transactions. This position demands strong customer engagement, meticulous operational execution, adherence to compliance standards, and the ability to recognize opportunities that elevate the customer experience.

Primary Responsibilities

• Efficiently and precisely execute financial transactions such as deposits, withdrawals, transfers, remittances, cheque cashing, and loan payments.
• Manage cash activities including balancing cash drawers and complying with security protocols.
• Open and maintain customer accounts in line with bank policies and regulatory guidelines.
• Provide excellent customer service by addressing inquiries professionally and resolving concerns promptly.
• Identify client needs and promote suitable banking products and services through informed referrals.
• Keep accurate records of transactions and customer interactions, ensuring compliance with operational and audit requirements.
• Support daily branch operations and contribute towards achieving service quality and customer satisfaction goals.
• Work collaboratively with branch staff and management to ensure seamless operation of branch activities.

Qualifications and Experience

• Must be a UAE National and possess a Family Book.
• Educational credential ranging from High School Diploma to Bachelor's Degree.
• Fresh graduates are encouraged to apply.
• Experience in banking, cash handling, retail, hospitality, or customer service is beneficial.
• Strong communication and interpersonal abilities.
• Basic proficiency in numbers and computer use.
• High attention to detail, accuracy, and a customer-centric approach.

Key Skills and Competencies

• Excellence in customer service
• Competency with cash handling and transaction processing
• Keen attention to detail
• Effective communication capabilities
• Ability to collaborate within teams
• Good time management skills
• Awareness of compliance and risk management
• Problem-solving aptitude
• Sales orientation and confident in making referrals

Why Join Emirates Islamic?

Emirates Islamic is dedicated to nurturing UAE National talent and fostering career progression within one of the UAE's prominent Islamic financial institutions. Become part of a vibrant team where you can develop a rewarding career while delivering outstanding banking services to customers.