Telesales Executive

Job Overview

The Telesales Executive will focus on driving sales via telephone by promoting various financial products including credit cards, personal and home loans, as well as real estate properties. This role requires engaging prospects, understanding their requirements, and successfully converting leads into customers while fostering ongoing client relationships.

Key Responsibilities

• Generate leads by contacting potential and existing clients from provided databases or self-sourced prospects.
• Identify opportunities for selling financial products such as credit cards, personal loans, home loans, and residential or commercial real estate.
• Keep customer information accurately updated within CRM platforms.
• Clearly communicate product features, benefits, and eligibility conditions tailored to each customer.
• Address customer objections, negotiate terms, and close sales to achieve set weekly and monthly targets.
• Support customers throughout the application or property booking stages.
• Establish and nurture long-term client relationships with regular follow-ups on leads and pending deals to ensure high satisfaction.
• Guide clients through documentation processes and collaborate with internal teams including banking, loan processing, and real estate sales to ensure smooth and timely application handling.