Telecalling Executive

Role Overview

A Telecalling Executive functions as a pivotal communication bridge between the company and its clients by initiating and receiving calls to promote products or services, provide customer assistance, and gather important customer data.

Key Duties

• Conduct outbound and inbound calls to prospective and current customers.
• Develop rapport with clients to advance sales and service objectives.
• Handle customer inquiries and provide effective solutions.
• Maintain accurate records and inputs in Customer Relationship Management (CRM) software.
• Achieve set sales targets and contribute to the company’s business growth.

Requirements

• Excellent verbal communication skills to engage customers clearly and persuasively.
• A customer-focused attitude with the ability to handle various client concerns patiently.
• Basic knowledge of CRM tools and data entry.
• Ability to work efficiently under pressure and meet performance goals.

Compensation

The monthly salary range for this position is INR 14,500 to INR 28,000.