- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- hace 7 horas
- Work mode
- In office
- Education
- Higher Secondary or Diploma or Graduate
- Resume
- Required to apply
Where you'll work
Sign in to tell us whether jobs like this fit — it sharpens every match we show you.
Job description
About Blulines Learning
Blulines Learning is an innovative EdTech platform based in Kerala, dedicated to revolutionizing the educational experience for school students. The company offers high-quality learning materials aimed at helping students grasp fundamental concepts thoroughly. Their mission centers on fostering a passion for learning while equipping learners with essential skills for academic success and beyond. Additionally, Blulines Learning uses a unique rewards system to incentivize students as they progress through subjects, promoting engagement and achievement.
Role Overview
The position is for a full-time Telecaller located onsite in Kozhikode. The Telecaller will communicate with students, parents, and educational institutions primarily by phone. The main duties involve explaining the offerings of Blulines Learning, addressing questions, and clarifying product details professionally and courteously.
Key Responsibilities
- Initiate outbound calls to potential users and respond to inbound inquiries.
- Maintain precise records of conversations and update internal databases accordingly.
- Assist with enrollment procedures and collect user feedback.
- Collaborate with sales and academic teams to ensure seamless experiences for learners and their families.
- Achieve daily call and conversion goals while preserving a professional communication tone.
Candidate Requirements
- Excellent verbal communication and active listening skills for clear telephone conversations.
- Experience or aptitude in customer service and relationship management to address queries and maintain positive interactions.
- Proficiency in basic computer operations and data entry to document calls and manage CRM systems.
- Strong organizational and time management abilities to handle call volumes and meet performance targets.
- Fluency in local languages and English, with polite and professional phone etiquette.
- Interest or background in education or EdTech, and prior telecalling, inside sales, or customer support experience are advantageous.
- Educational qualification of at least higher secondary (12th grade), diploma, or any graduate degree.