Systems Administrator - APAC Operations

About the Role

Join GHD as a Systems Administrator supporting APAC operations and play a key role in delivering reliable and secure system platforms. GHD fosters a culture of commitment, encouraging employees to drive change and innovation alongside business teams. This position can be located in Auckland, NZ or various Australian cities. You will work with a dynamic, high-performing team managing multi-domain technical issues across cloud and on-prem infrastructure, enabling regional IT operations to meet business needs effectively.

Key Responsibilities

• Manage the lifecycle of systems and platforms including provisioning, monitoring, and decommissioning to uphold availability, dependability, and security standards.
• Collaborate closely with Enterprise Technology teams to ensure seamless integration of IT services aligning with business goals and compliance requirements.
• Provide advanced technical guidance and support to Service Delivery teams throughout the APAC region for IS operations and project execution.
• Guarantee that system design, deployment, and security uphold both regional prerequisites and global GHD standards.
• Forge strategic partnerships with technology and service leadership to promote operational improvements, innovation, and timely problem resolution.
• Diagnose complex operational and architectural challenges across multiple platforms and technologies, identifying root causes and recommending effective solutions.
• Lead technical meetings, workshops, and incident analyses to foster understanding and drive collective decisions.
• Translate intricate technical information into clear, practical communication tailored to diverse audiences including security and vendor teams.
• Serve as a coordinator during critical incidents, ensuring proper stakeholder engagement and response timing.
• Engage proactively with stakeholders via direct communication methods when clarity or urgency is paramount, moving beyond email or messaging.
• Automate deployment and manage configurations using scripting languages like PowerShell and Python.
• Oversee vulnerability management and ensure business continuity for both Cloud and on-premises infrastructures.

Skills and Competencies

• Exceptional analytical skills to decompose complex and ambiguous problems into manageable tasks.
• Confident verbal communicator capable of leading technical discussions and meetings effectively.
• Proven ability to facilitate focused, productive technical sessions with outcome-oriented goals.
• Comfortable engaging in real-time problem resolution and stakeholder alignment conversations.
• Skilled in navigating differing technical viewpoints and achieving consensus through logical, evidence-driven dialogue.
• Collaborative approach emphasizing relationship building and issue resolution via direct engagement.
• Experience managing Azure Virtual Desktop or alternative DaaS/VDI solutions, with orchestration via Nerdio considered advantageous.
• Strong knowledge of Microsoft Windows Server and Microsoft Azure technologies including Virtual Networks, Network Security Groups, Conditional Access, and Microsoft Endpoint Manager (Intune).
• Solid information systems project management capabilities.

Experience and Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related discipline.
• At least 5 years of experience as a global systems administrator, supporting Microsoft environments, enterprise connectivity, cybersecurity, and public/private cloud platforms.
• Relevant certifications such as Cisco, Azure, M365, MCSA, or MCSE are highly desirable.
• Familiarity with ServiceNow and Intune is beneficial.
• Experience working with remote and culturally diverse teams is an asset.

Diversity and Work Environment

GHD values diversity and inclusion, encouraging applicants of all identities including Aboriginal and Torres Strait Islander peoples. The company supports hybrid work arrangements balancing remote flexibility with in-office collaboration to ensure well-being and productivity.

Additional Information

GHD is a global professional services firm driven by engineering, architecture, and construction expertise. With over 11,000 employees in more than 200 offices worldwide, the company promises a culture built on commitment to sustainability in water, energy, and urban development.