Senior Manager - Administration

Overview

We are looking for a seasoned Senior Manager to lead the administration department of a leading advisory firm. This role focuses on managing a team, streamlining operations, and ensuring effective workplace management to support overall organizational success.

Key Duties

• Direct all daily administrative and operational activities to maintain efficiency.
• Create and refine policies, processes, and standard operating procedures to enhance administrative functions.
• Manage office facilities and workplace services to guarantee smooth operations.
• Identify and implement measures for process improvement and cost savings.
• Lead, guide, and nurture the administration team; assign tasks, track performance, and provide continuous feedback.
• Cultivate a collaborative and accountable team culture focused on high performance and growth.
• Oversee facility management including housekeeping, security, transportation, cafeteria, travel, and other workplace amenities.
• Maintain and negotiate contracts with vendors and service providers; ensure adherence to service level agreements and timely contract renewals.
• Prepare and control the administrative budget, focusing on expenditure efficiency and cost optimization.
• Ensure full compliance with relevant laws, health, safety standards, and company policies.
• Support audits related to administrative activities both internally and externally.
• Collaborate with senior management and cross-functional partners such as HR, Finance, IT, and Procurement to align operations with business needs.
• Address and resolve escalations while upholding high standards of service.
• Lead strategic projects including workplace transformations, infrastructure upgrades, and digital automation initiatives to elevate employee experience and operational effectiveness.

Essential Competencies

• Strong leadership and people management skills
• Expertise in administration and facility oversight
• Vendor relationship and contract negotiation proficiency
• Budget management and cost control acumen
• Effective stakeholder management and communication
• Capability in process optimization and operational excellence
• Understanding of compliance and governance frameworks
• Strong problem-solving and negotiation abilities
• Project management experience
• Excellent interpersonal and communication skills