Sales Manager I

About Swiggy

Swiggy is among India’s largest on-demand delivery platforms, built with a technology-led logistics model and a strong focus on solving customer needs. It now operates in 500+ cities, works with hundreds of thousands of restaurants, employs more than 5000 people, and relies on a 2 lakh+ independent delivery fleet. Powered by machine learning and massive daily data processing, the company aims to deliver quick, dependable service while also creating a productive workplace.

Work Location Requirement

This role follows a fixed-location working model. Employees are expected to be based at their designated posting location or office base.

Role Overview

The Sales Manager I is responsible for bringing in and growing single-outlet independent restaurants within an assigned city. The role is the main point of contact for restaurant partners, helping them understand the business, identify challenges, and use Swiggy as a growth partner for orders, visibility, and customer engagement. It is a consultative, field-based position that calls for adaptability, initiative, and a genuine interest in partner success.

Key Responsibilities

• Manage a defined territory and build effective relationships with restaurant partners in that area.
• Carry out in-person visits, demonstrate products on field, and explain the business value of partnering with Swiggy through ROI-based discussions.
• Use a consultative sales style by asking the right questions about current sales channels, delivery setup, marketing spend, and business goals, then framing Swiggy’s offerings as solutions.
• Handle the complete monthly partner cycle, including pitching, negotiation, activation, and continuous support.
• Monitor adoption numbers, identify reasons for weak growth, resolve issues, and make course corrections based on data.
• Be accountable for revenue targets in the assigned territory and maintain a clear view of pipeline and conversion performance.
• Work extensively with Excel, Google Sheets, and WSP for daily city and central tracking needs.
• Keep up with restaurant trends, competitor activity, and local market changes, and use field insights to influence product direction.
• Conduct around 80 to 90 in-person meetings with restaurant partners every month.

Experience and Background

The company is looking for candidates with 0 to 2 years of experience in B2B sales, field sales, or business development, preferably from FMCG, food and beverage, or hotel-related industries.

Candidates should have a proven history of achieving or beating targets and managing their own sales pipeline.

The role requires someone comfortable taking ownership of an always-on restaurant business and driving growth for the assigned partner portfolio.

Advanced comfort with data tools is essential, especially Excel, where the candidate should be able to create pivot tables, use VLOOKUP, and build dashboards independently.

Post-graduate candidates are preferred, particularly those with a background in marketing or sales.

Equal Opportunity Statement

Swiggy states that it is an equal opportunity employer and will consider all qualified applicants without discrimination based on race, color, religion, sex, disability status, or other legally protected characteristics.