Sales Engineer

About KDU Group

KDU Group, established in 2005, is a prominent provider of electrical, automation, navigation, and communication solutions specifically designed for marine and offshore industries. With headquarters and production facilities located in Dubai and Sharjah, as well as workshops dedicated to key specialties, KDU ensures tailored services that cater to the operational needs of global marine clients. The company operates internationally with branches spanning Abu Dhabi, Saudi Arabia, India, Singapore, Ghana, China, and Sri Lanka and emphasizes minimizing downtime through expert technical support available around the clock.

Role Overview

This full-time Sales Engineer role, based in Dubai and requiring onsite presence, focuses on engaging with current and potential marine and offshore customers to identify their technical needs and recommend appropriate electrical, automation, navigation, and communication system solutions. Responsibilities include drafting comprehensive technical and commercial proposals, demonstrating product capabilities, collaborating closely with engineering and service divisions to ensure solution accuracy, and delivering both pre-sales and post-sales technical assistance. The position involves nurturing client relationships, pursuing new business through market research, responding to tenders, and participating in industry events to strengthen company representation.

Key Responsibilities

• Understand clients' technical requirements within the marine and offshore sectors and propose tailored solutions.
• Develop and present detailed proposals addressing both technical specifications and commercial terms.
• Coordinate with engineering and service teams to design effective solutions in alignment with industry standards.
• Provide technical support throughout the sales cycle, from initial inquiry to post-sale assistance.
• Maintain and develop strong customer relationships by timely follow-up and high-quality service.
• Assist in identifying new markets and business opportunities through continuous research.
• Support bids and tender submissions to secure business contracts.
• Represent KDU Group at client meetings and relevant trade events to promote offerings.

Qualifications and Skills

• Proven expertise in sales engineering and technical support, particularly in interpreting client needs and solution design.
• Strong sales acumen and customer service abilities to manage the full sales process and cultivate lasting partnerships.
• Excellent communication skills for clear explanation of complex technical information and effective stakeholder collaboration.
• Educational background in Electrical, Electronics, Marine Engineering, or related disciplines is preferred.
• Experience working with marine or offshore system technologies is an advantage.
• Competency in preparing proposals, understanding automation and navigation system technologies, and interpreting technical drawings.
• Strong problem-solving skills coupled with negotiation capabilities.
• Preparedness to work onsite in Dubai and travel as necessary, thriving in diverse, high-paced environments.