Sales & Account Support

Overview

Enchanté Accessories seeks a dedicated and detail-focused Sales & Account Support professional to work full-time onsite in Manhattan, NY. This role serves to assist the sales manager within the Lamps, Candle Warmers & Wall Decor department, contributing to the efficient management of sales operations and account activities.

Key Responsibilities

• Assist in preparation for buyer meetings and attend meetings to provide support to the sales manager as required.
• Document meeting minutes, assign action items, and track follow-ups diligently.
• Develop and update buyer worksheets and sales presentations to aid selling efforts.
• Compose buyer proposals covering pricing, product specifications, and unit forecasts.
• Generate detailed order history and sales analysis reports for assigned accounts.
• Maintain margin spreadsheets for FOB, Stock, and POE programs and update pricing, costing, and margin data accurately.
• Prepare and submit Information Requests (IRs) to Product Development and finalize Product Proposal Requests (PPRs) weekly for production support.
• Oversee inventory levels, identify sales opportunities, consolidate inventory reports, and ensure accurate processing and recording of purchase orders with proper inventory deductions.
• Manage purchase order revisions, ensure production receives complete and correct purchase orders.
• Coordinate and maintain packaging projects using Asana, ensuring adherence to project timelines and deliverable deadlines.
• Maintain sales trackers, customer databases, monitor delivery schedules, tariffs, deductions, and manage product imagery.
• Prepare weekly sales summaries, forecasts, and provide regular sales updates to management.

Required Skills and Competencies

• Advanced proficiency with Microsoft Excel, including PivotTables and lookup functions (VLOOKUP/XLOOKUP).
• Strong command of Microsoft Outlook, PowerPoint, and Microsoft Teams for communications and presentations.
• Proficient in preparing reports, presentations, and formal business documentation.
• Analytical skills to interpret sales, inventory, pricing, and margin information effectively.
• Ability to manage multiple concurrent projects and consistently meet deadlines.
• Excellent written and verbal communication capabilities.
• Attention to detail ensuring accuracy in pricing, inventory, customer, and order data maintenance.
• Ability to work independently as well as collaboratively with cross-functional teams.
• Experience with Asana or comparable project management tools is advantageous.
• Familiarity with FOB, Stock, and POE sales programs is a plus.

Qualifications and Experience

Candidates should possess over three years of experience in wholesale sales support, buying office operations, merchandising, assistant buying, account management, or equivalent roles, combined with at least a Bachelor's degree in Business, Sales, Marketing, or related disciplines. An Associate's degree plus additional relevant experience or an equivalent educational and experiential background is also acceptable.