Retail Store Manager

Role overview

eir is hiring a Retail Store Manager in Carrick-on-Shannon to lead a busy retail outlet, support a motivated team, and strengthen customer satisfaction and sales performance. The role centers on guiding customers toward broadband and mobile options that match their needs, while also keeping store operations running smoothly and efficiently.

This position offers a base monthly salary plus commission, giving you the opportunity to increase your earnings through performance.

Why this role stands out

This is a strong leadership opportunity for someone who wants to run a high-performing store, contribute directly to business growth, and represent a major telecoms brand in a competitive market.

What you will do

• Run the store’s everyday operations and provide hands-on leadership to the team.
• Work toward monthly sales goals and help the business grow.
• Deliver a consistently high standard of service and recommend solutions tailored to each customer.
• Create a performance-focused environment that encourages the team to meet and beat targets while keeping customers happy.
• Understand customer requirements and match them with suitable broadband and mobile products.
• Handle customer queries effectively so concerns are resolved quickly and loyalty is strengthened.
• Maintain operational discipline across stock, cash handling, and administrative tasks.
• Ensure company policies and procedures are followed so service quality and operational standards remain high.
• Keep up with market changes and competitor offers so advice given to customers stays current and relevant.

Requirements

• Strong verbal communication skills and the ability to explain technical or complex products in a simple way.
• Confidence in speaking with customers, understanding their needs, and building trust through tailored recommendations.
• Genuine interest in mobile technology and telecommunications, with an eagerness to stay informed about industry updates.
• 2 to 5 years of retail or customer-facing experience is preferred, although broader life experience will also be considered.
• A relevant diploma or certification would be beneficial, but it is not mandatory.
• Industry knowledge is helpful, though full training will be provided.

Perks and benefits

• Ongoing training and development support.
• A positive and collaborative environment with room to grow.
• Opportunity to make a meaningful impact within one of Ireland’s leading telecoms companies.
• Additional earning potential through staff incentives and commission.
• Staff offer.
• Access to the eir Wellness Programme and Employee Assistance Programme at no cost.
• €500 employee referral scheme.
• Discounted healthcare plan.
• Pension scheme contribution.
• 22 days of annual leave.
• Family-friendly policies covering fertility, pregnancy loss, menopause, and more.
• Commitment to diversity and inclusion.
• Paid leave benefits, including maternity and sick leave benefits.
• Tax saver tickets and bike-to-work scheme.

Additional information

Business Area: 01

Salary and remuneration: monthly salary plus a competitive commission structure.

eir may carry out suitability checks on prospective employees, including reference checks and other searches using publicly available information.

If you need reasonable adjustments during the application or interview process, eir will work with you to accommodate your needs.

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