Retail Sales Specialist

About IPEKYOL GROUP

Established in 1986, IPEKYOL GROUP has been a significant contributor to the Turkish retail fashion sector, operating renowned brands such as Ipekyol, Twist, and Machka. Their mission is to offer women a unique fashion experience that makes them feel exceptional, with a vision to become a distinguished global fashion player through innovative solutions and societal value, catering thoughtfully to the evolving needs of modern women.

Position Overview

IPEKYOL is seeking a dedicated Retail Sales Specialist for the Dubai store to join their team and grow together in the fashion industry.

Key Responsibilities

• Warmly welcome customers, offer attentive assistance, and ensure their needs are promptly fulfilled while maintaining high-quality customer service standards.
• Support clients in making informed purchase decisions by recommending suitable products and suggesting gift vouchers when relevant.
• Continuously organize and restock merchandise, keeping the sales floor and shelves neat and presentable at all times.
• Monitor for potential security risks or thefts and promptly report incidents to management to prevent losses.
• Coordinate the arrangement and display of new stock under guidance from the Merchandiser or Shop Manager, including updating price tags during promotions.
• Actively promote and cross-sell products to achieve set hourly and daily sales targets.
• Notify the Department Manager about products that are out of stock or underperforming.
• Arrange merchandise strategically within sections based on sales patterns, product release dates, and Department Manager advice.

Candidate Profile

• Fluent in both English and Arabic languages.
• Possesses 2-3 years of relevant retail experience.
• Motivated self-starter with a positive mindset and professional sales capabilities.
• Strong customer orientation paired with excellent presentation, interpersonal, and communication skills.
• Capability to work efficiently in a dynamic, fast-paced environment and multitask effectively.
• Willingness to work flexible shifts, including evenings and weekends.
• Collaborative team player.