Restaurant Utility Worker

Role overview

Zaxbys is looking for a Restaurant Utility Worker to help keep the restaurant safe, clean, and in good working order. The role centers on day-to-day housekeeping, deep cleaning, and preventative upkeep of the building and kitchen equipment.

For guests, Zaxbys aims to be a fun place to eat and spend time with friends. For team members, it is presented as a strong place to build a career.

What the role includes

• Finish all training assigned by Zax LLC.
• Help maintain a safe, sanitary, and well-kept restaurant environment.
• Handle routine and unscheduled cleaning tasks, along with basic maintenance work.
• Carry out scheduled cleaning and preventative maintenance on restaurant equipment.
• Inspect, run, and test equipment to identify any problems.
• Take care of minor lighting issues and similar small repair needs.
• Perform deep-cleaning duties, including pressure washing both inside and outside the location.
• Read and understand equipment manuals, work orders, safety instructions, and operating procedures.
• Check grounds, plumbing, electrical fixtures, outlets, kitchen equipment, and the building regularly to catch issues early.
• Complete basic repairs when needed.
• Keep maintenance logs accurate, organized, and up to date.
• Follow all Zaxby’s Franchising LLC and Zax LLC policies, procedures, and operating standards.
• Work in a safe manner at all times and follow safety rules closely.
• Stay flexible and be willing to go beyond the core duties when needed.
• Report human resources and risk-related concerns promptly to the General Manager and District Manager.
• Escalate other issues to a supervisor when appropriate.
• Support any other tasks needed to keep restaurant operations running smoothly.

Benefits and perks

• Complimentary meals during shifts and 50% off meals when off shift.
• Flexible scheduling.
• Early access to earned pay.
• Growth and advancement opportunities.
• Recognition program.
• Employee referral program.
• 401(k) with employer match, subject to additional eligibility requirements.
• Full-time team members may also receive medical, dental, and vision coverage.
• Full-time team members may also be eligible for short- and long-term disability coverage.
• Full-time team members may also receive employer-paid life insurance.

Qualifications

• Applicants must be at least 18 years old.
• Reliable transportation is required.
• Availability must be flexible and include days, nights, weekends, and holidays.
• Part-time schedules require availability for 9 to 28 hours per week.
• Full-time schedules require availability for 32 to 40 hours per week.
• Leadership traits, strong organization, and the ability to work well with others are expected.

Physical and working conditions

• The job requires sitting, standing, and walking for long periods.
• Employees may occasionally need to stoop, bend, crouch, climb, or use ladders.
• Frequent lifting, pushing, pulling, and carrying up to 50 pounds is part of the job, including overhead lifting.
• Hands and wrists are used continuously for gripping and detailed movement.
• Strong speaking, reading, and writing skills are needed for day-to-day communication.
• The role requires good visual and audio awareness to notice and respond to the surroundings.
• Work takes place both indoors and outdoors, with exposure to hot and cold temperatures as well as food and outdoor allergens.
• The position involves safe operation around restaurant tools and equipment, including knives, fryers, and other potentially hazardous items.

Equal opportunity statement

Zax LLC states that it is an equal opportunity employer and makes employment decisions without discrimination based on any factor protected by federal, state, or local law.