Reservation Agent (Arabic Speaker)

Job overview

Join Hilton's hotel reservations team in Doha and help create memorable guest experiences through warm, efficient service. In this role, you will handle booking-related inquiries, turn interest into confirmed stays, and contribute to the hotel’s sales and service goals.

Key responsibilities

• Reply to guest and internal queries quickly, professionally, and with a strong service focus.
• Convert booking requests into finalized reservations.
• Enter, manage, and process reservation details carefully to ensure accuracy.
• Use selling techniques to increase room revenue by highlighting hotel services and upgrades.
• Assist the sales function by handling sales-related questions and spotting potential future business leads.

What Hilton looks for

Hilton values people who bring genuine hospitality, act with integrity, show leadership, work well in teams, take ownership, and work with urgency and discipline. Success in this role also means being able to create a positive guest experience while supporting the broader business goals of the hotel.

About Hilton

Hilton is a global hospitality brand with a long-standing mission to bring light and warmth to travel experiences around the world. The company has hosted more than 3 billion guests and is recognized for its workplace culture, including repeated inclusion on the World’s Best Workplaces list by Great Place to Work and Fortune. Hilton offers opportunities for both career starters and professionals looking for a new direction.