Production Support Engineer
Hyderabad, Telangana, India · Jornada completa
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- Experiencia
- Más de 5 años
- Salario
- —
- Vacantes
- 1
- Al corriente
- hace 1 hora
- Modo de trabajo
- En la oficina
- Educación
- Cualquier graduado
- Elegibilidad
- Candidates with any graduate degree are eligible to apply.
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Role Overview
We are looking for an experienced Site Reliability Engineer (SRE) to join our production support team in Hyderabad. This role demands full-time presence at the Mphasis office (Offshore Development Center) with no work-from-home or hybrid options. Candidates must be flexible to work in rotational shifts covering early morning, afternoon, and night hours.
Key Responsibilities
- Provide continuous 24x7 production support ensuring system stability and availability.
- Handle production deployments with a DevOps approach.
- Monitor batch jobs and perform related troubleshooting.
- Utilize Splunk for SLI/SLO/SLA management, error budget monitoring, burn rate analysis, queries, alerts, and dashboard creation.
- Perform Linux debugging to identify and resolve issues promptly.
Required Skills & Experience
- Minimum 5 years of relevant experience in production support and SRE roles.
- Strong communication abilities to coordinate effectively with cross-functional teams.
- Hands-on expertise with Linux and Windows operating systems.
- Experience with .NET environment and associated debugging techniques.
- Proficient in CI/CD configuration and processes.
- Programming knowledge, preferably in Python.
Additional Details
- Location: Hyderabad (also mention Bangalore but primary focus is Hyderabad).
- Work modality: Full onsite at Mphasis office.
- Shifts: Rotational shift patterns (6:30 AM - 3:30 PM; 2:00 PM - 11:00 PM; 10:00 PM - 6:00 AM).
Eligibility
Applicants should possess any graduate degree.