Product Manager

About Meridian

Meridian operates as an AI-focused partner dedicated to service industry businesses by embedding artificial intelligence within their core operational workflows. The company's AI solutions manage end-to-end processes such as admissions, lead qualification, candidate screening, and client engagement by integrating systems, leveraging business data, and tailoring AI-driven experiences that align closely with client operations.

Unlike traditional software sales or tool development, Meridian works intimately within clients' environments to identify strategic AI opportunities that maximize impact. Their iterative weekly performance improvements focus on measurable outcomes like improved conversion rates, response times, acquisition costs, and placement speeds. Currently, Meridian operates across the UAE, KSA, and Brazil within sectors including education, healthcare staffing, and professional services, delivering tangible ROI.

Work Principles

• Prioritize customer challenges above technology choices, ensuring every product feature clearly addresses specific client outcomes.
• Maintain a rapid weekly release cycle for experiments and features, swiftly addressing any disruption in delivery.
• Practice meticulous organization in managing tasks, tickets, integrations, and deployment procedures to maximize team output relative to size.
• Encourage candid and respectful communication within the team and with clients to identify and resolve issues promptly.
• Expect individual ownership of work with no middle management layers; proactive problem-solving and collaboration are essential.
• Embrace a "Day 1" mentality, continuously innovating to stay ahead in a competitive and rapidly evolving market.

Key Responsibilities

• Oversee delivery management and weekly sprint cycles in Linear, including backlog grooming, sprint planning, daily stand-ups, and retrospectives, ensuring quality and timely delivery.
• Participate in client meetings to extract actionable requirements amid operational complexities and translate them into detailed Linear tickets with clear acceptance criteria.
• Work with founders and engineers to prioritize the product roadmap based on client perspectives, operational feasibility, and data insights, shaping a collaboratively defined product vision.
• Define design standards and oversee UI/UX quality for client-facing interfaces such as dashboards and chat systems by producing wireframes and component guidelines for engineering execution.
• Set and enforce acceptance criteria for quality assurance, collaborating with the QA/Infrastructure Engineer to uphold high standards and prevent regressions before releases.
• Maintain transparent progress tracking and status reporting accessible by executive leadership without requiring direct inquiry.

Qualifications

• A keen sense of design with experience creating wireframes and design guidelines, proficiency in tools like Figma or equivalents is expected.
• Proven experience of 4–6 years in product delivery management within startups or rapidly growing companies, with familiarity managing teams of 3 to 10 engineers and expertise in Linear or similar platforms.
• Technical competence sufficient to understand code reviews, API structures, and participate in system architecture discussions; experience with AI/ML products highly desirable.
• Strong client engagement skills with the ability to communicate fluently in English; Portuguese or Arabic language skills are advantageous.
• Data-driven decision-making capabilities, including understanding CRM analytics, funnel metrics, and lead scoring mechanisms.

Additional Information

Applicants should demonstrate directness in communication. The hiring process includes an initial interview with the CEO or Chief of Staff, a relevant practical exercise, and a final team interview. Successful candidates can expect an offer within two weeks.