Product Manager II - Driver Assignment

About Swiggy

Swiggy is a leading on-demand delivery platform in India, known for its technology-driven logistics and consumer-focused solutions. It operates across over 700 cities with partnerships involving hundreds of thousands of restaurants, supported by a workforce exceeding 5,000 employees and an independent fleet of more than 200,000 delivery personnel, delivering exceptional convenience fueled by ongoing innovation.

Role Overview

The Driver Assignment team at Swiggy is focused on refining algorithms for assigning customer orders to drivers to minimize delivery time and costs, thereby enhancing the overall customer experience. The Product Manager II will play a crucial role by spearheading the strategic direction and leading the product's development and execution.

Key Responsibilities

• Define and take ownership of both short-term and long-term vision and roadmap for the Driver Assignment product.
• Manage the complete product lifecycle, from identifying problems and designing solutions to implementation and rollout.
• Develop scalable assignment products capable of serving more than 600 cities.
• Collaborate with cross-functional teams including business, operations, product, supply, analytics, and data science to execute the roadmap and create significant value for customers and internal stakeholders.
• Work closely with other product teams to develop harmonious solutions that align across multiple Swiggy platforms such as Toing, Bolt, and Swiggy Food.

Candidate Profile

• Minimum 4 years of product management experience, preferably with a strong consumer and analytical mindset, particularly in ecommerce or marketplace sectors.
• Experience in developing products focused on optimizing speed, cost, and delivery.
• Track record of successful delivery of robust data-centric products in large-scale internet companies affecting millions of users.
• Consumer-focused approach balanced with organizational objectives.
• Expertise in running A/B tests, analyzing complex data sets, understanding network effects, and anticipating long-term impacts.
• Proven leadership in guiding teams comprising data science, analytics, engineering, and business professionals.
• Effective collaborator with multiple products and stakeholders, exerting influence to achieve successful outcomes.
• Outstanding problem-solving, critical thinking, and communication abilities.

Additional Information

Swiggy embraces equal employment opportunities without discrimination based on race, color, religion, sex, disability status, or any legally protected characteristic.