President, Commercial Operations

About Carolina Core FC

Carolina Core FC represents one of the fastest-expanding regions in North Carolina, going beyond just a professional soccer club by focusing on people development, community engagement, memorable experiences, and long-term success. Supported by Carolina Core Ventures, the organization invests in leadership and systems to compete at high levels while making a meaningful regional impact.

Mission and Core Values

• Development: Transforming potential into champions.
• Collaboration: Achieving success as a team.
• Accountability & High Standards: Taking ownership and continuously raising expectations.
• Community: Representing and strengthening the Carolina Core region.
• Bold Ambition: Thinking fearlessly and acting courageously.

Role Overview

The President, Commercial Operations, is a senior executive charged with overseeing the operational performance of Carolina Core FC. Partnering with Carolina Core Ventures, this individual ensures alignment with the organization’s mission, values, and strategic goals. Responsibilities include leading the annual operating plan, directing enterprise goals, and synchronizing resources, people, and priorities across departments to drive sustained growth and operational excellence.

Key Accountabilities

• Collaborate to set annual priorities and strategic initiatives.
• Translate strategy into departmental plans with clear measurement criteria.
• Manage the organization's budget, P&L, and resource allocation to optimize long-term outcomes.
• Forecast performance, identify risks and opportunities, and adapt plans proactively.
• Develop a culture where leaders think enterprise-wide beyond departmental limits.
• Promote accountability, coaching, feedback, and ongoing improvement in daily operations.
• Mentor VPs and department heads to enhance leadership capabilities.
• Leverage data and metrics to evaluate performance and adjust strategies.
• Implement systems and operating rhythms to boost alignment and communication.
• Balance prompt decisions with thoughtful analysis in a dynamic environment.
• Enhance cooperation among business, sporting leaders, and ownership.
• Serve as a responsible steward aiming for organizational sustainability and growth.

Leadership Qualities Expected

• Enterprise Thinking: Views the organization as a connected system rather than separate parts; prioritizes enterprise success balancing short- and long-term goals.
• Strategic Operation: Converts vision into everyday actions; allocates resources to vital initiatives.
• Performance Coaching: Builds leaders by setting clear expectations, giving timely feedback, and providing support for high standards.
• Builder Mindset: Thrives in evolving settings by challenging norms, clarifying processes, and innovating operations.
• Courageous Decision-Making: Acts decisively with informed risk-taking; learns and adjusts quickly from outcomes.
• Adaptability: Embraces change and continuous improvement while maintaining focus on long-term objectives.
• Trusted Partner: Effectively leads all stakeholders, encourages healthy debate, and fully commits after decisions.
• Financial Stewardship: Owns budget and resource allocation with rigor, balancing immediate results with fiscal sustainability.

Responsibilities in Detail

• Lead the execution of mission, vision, values, and strategic priorities.
• Manage the annual planning process collaboratively with Carolina Core Ventures.
• Ensure departmental plans and individual responsibilities align clearly with enterprise goals.
• Establish regular communication, accountability, and operational rhythms to enhance performance.
• Promote a culture of ownership, collaboration, innovation, and continuous improvement.
• Oversee budgeting, forecasting, P&L, and financial health of the organization.
• Analyze key performance and operational metrics, adjusting strategies as needed.
• Drive revenue growth and operational excellence across ticket sales, corporate partnerships, marketing, merchandise, business operations, and fan experience.
• Build and lead leadership teams, setting clear expectations and fostering development.
• Act as the primary operations partner to Carolina Core Ventures, providing strategic advice and transparency.

Qualifications

Strong leadership skills backed by experience in growth-stage organizations and leading high-performing teams. Candidates from sports, entertainment, hospitality, consumer brands, agencies, live events, or similar fast-paced sectors are welcome.

• Proven leadership across cross-functional teams and senior management.
• Track record in cultivating leaders and performance-driven cultures.
• Excellent strategic planning and financial literacy.
• Data-driven decision-making expertise.
• Exceptional communicator and relationship builder.
• Experience with entrepreneurial or rapidly evolving businesses.
• Growth mindset, humility, intellectual curiosity, and passion for exceeding expectations.

Why Join Carolina Core FC?

Be part of shaping an ambitious and growing American soccer organization. The ownership team is dedicated to investing in people, fostering a championship mindset, and building lasting success through accountability and collaboration.

Compensation and Benefits

• Competitive base salary.
• Variable pay linked to company performance.
• Health, dental, and vision insurance benefits.

Equal Employment Opportunity

Carolina Core FC is committed to diversity and inclusion, ensuring fair employment practices regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.