Pool Attendant

Position Overview

This role plays a vital part in managing recreational activities across the property, including pools, beach areas, fitness center, entertainment/Game room, and child activity zones. You will assist guests by providing detailed information on available recreational amenities, encourage their participation, and help organize and schedule activities ensuring a pleasant and welcoming environment that prioritizes guest safety and enjoyment.

Key Duties

• Serve as the primary point of contact for guests regarding all recreation services and facilities.
• Promote and enforce safety rules and regulations within recreation areas to maintain guest welfare.
• Observe activities vigilantly, responding correctly to emergencies following local procedures.
• Offer cashier and transaction services when operating in areas with POS systems.
• Support and participate in private events hosted in the recreational spaces, including group activities.
• Identify and report cases where guests may be unfit for participation and alert supervisors accordingly.
• Provide first aid assistance to injured guests until medical professionals arrive.
• Clean and upkeep recreational areas, equipment, and supplies to ensure a pleasant environment.
• Report accidents or unsafe conditions to management promptly and comply with ongoing safety training and certifications.
• Maintain company standards in appearance, confidentiality, and conduct.
• Deliver high-quality guest interaction by greeting, anticipating needs, aiding guests with disabilities, and expressing appreciation.
• Communicate professionally via spoken language and telephone etiquette.
• Foster teamwork and positive relationships within the workplace to achieve shared objectives.
• Handle payment processing for equipment rentals, activity fees, and retail sales.
• Conform to quality assurance and company policies consistently.
• Read and interpret information in various formats, operate computers and POS devices.
• Physically capable of standing, walking, sitting for extended periods and performing tasks requiring lifting or moving objects up to and beyond 25 pounds, with assistance for heavier items.
• Navigate and work in diverse environments including confined or slippery areas and different elevations safely.
• Perform additional reasonable tasks as assigned.

Qualifications

• Education: Completion of high school diploma or equivalent (G.E.D.) is preferred.
• Experience: No prior related work experience required.
• Supervision: This is a non-management role with no supervisory responsibilities.
• Certifications: Must hold current CPR and First Aid certification plus any other licenses or training mandated by local authorities pertaining to recreation equipment handling.

Additional Information

Le Méridien embraces diversity, fostering an inclusive environment where associates’ unique backgrounds and talents are respected and appreciated. Equal opportunity employment policies are strictly observed, prohibiting discrimination on any legally protected grounds including disability and veteran status.

The brand celebrates the culture of luxurious travel with a European flair, targeting guests who value authentic experiences, cultural connection, and leisure. Joining this team offers an opportunity to contribute to memorable guest engagements while growing professionally within a global portfolio.