Patient Coordinator

Role Overview

Eden Medical Clinic in Ennis is seeking a dedicated Patient Coordinator to join their team. This role involves working 3 to 4 days per week with availability required during evenings and weekends. The ideal candidate will be enthusiastic about enhancing patient experiences and contributing positively to the clinic environment.

Key Responsibilities

• Welcome patients warmly as the first point of contact for the clinic.
• Effectively manage appointment scheduling to ensure smooth daily operations.
• Deliver excellent customer service communication through phone, email, and social media platforms.
• Support team members and play a part in fostering a positive atmosphere within the clinic.
• Maintain cleanliness and proper stock levels in the clinic, including updating inventory and rotating stock on new deliveries.

Candidate Profile and Requirements

• Possess a positive and energetic attitude that uplifts others around you.
• Strong interest and ability in building meaningful connections with people.
• Excellent organizational skills with the capacity to manage multiple tasks efficiently.
• Proficiency in communication and competent with computer systems.
• Experience handling stock management duties, including small-scale inventory checks.
• Flexible and adaptable to the dynamic nature of daily clinic operations.

Additional Details

• Work schedule includes 3 to 4 days per week with evening and weekend shifts.
• Hourly wage ranges from €14 to €16, depending on experience.
• A probationary period of 6 months will apply.
• Minimum 3 years of customer service experience is preferred.
• Previous clinic experience is advantageous.
• Educational qualifications include a Leaving Certificate, with Medical Administration or Dental Nursing credentials being a plus.

Benefits

• Extensive training covering sales processes, clinic systems, and treatment knowledge.
• Access to an employee discount program.
• Opportunities for professional growth and development within the clinic.
• A supportive and enjoyable work atmosphere encouraging teamwork and positivity.