Patient Administrator

Overview

The role of Patient Administrator at Mediclinic Middle East is crucial in enhancing the quality of patient care through efficient management of patient-related administrative tasks.

Key Responsibilities

• Efficiently coordinate patient appointments and registration procedures.
• Manage medical insurance processes and associated duties effectively.
• Handle billing and cash management processes accurately.
• Consistently deliver high-quality customer service to meet patient expectations.

Qualifications and Experience

Applicants must have completed secondary education (Grade 12). Preference is given to those holding a diploma or bachelor's degree, particularly in medical science, finance, or accounting.

Essential experience includes 2-3 years in a customer service role, ideally within healthcare. Experience in contact centers or healthcare settings is advantageous.

Skills and Knowledge

• Proficient with computers and MS Office applications.
• Familiarity with CRM software tools.
• Understanding of hospital information systems.
• Awareness of company policies and emergency protocols.
• Knowledge of medical insurance terminology and procedures.
• Understanding of medical terminology and healthcare procedures.
• Competent in numerical data handling.
• Skilled in patient scheduling and registration workflows.

Additional Information

Number of vacancies: 1

Work location: Mediclinic Dubai Mall, Dubai, United Arab Emirates

Application closing date: 21 July 2026

Recruiter contact: Fatma Alharthi, Reference number: 72105

All candidates are invited to apply; however, priority will be given to designated groups in alignment with the UAE Emiratization Program.