Maintenance Team Member - Handyperson

About the Role

Join our hotel maintenance team as a dedicated Maintenance Team Member - Handyperson. This position is vital for upholding the high standards of our hotel facilities, including guest rooms, public spaces, and external areas, to ensure they are fully functional, clean, safe, and comfortable for all guests and staff.

Key Responsibilities

• Conduct thorough inspections and report damage or issues in guest accommodations and communal areas, maintaining detailed job sheets and updates.
• Effectively prioritize maintenance tasks and decide when to escalate issues or coordinate with external contractors as needed.
• Keep precise records of maintenance activities and materials utilized.
• Quickly address maintenance requests, working closely with the Chief Engineer or Manager on Duty.
• Strictly adhere to fire safety, health and safety, and environmental regulations throughout all tasks.
• Contribute to ongoing improvements by recommending enhancements to existing systems and procedures.

Qualifications and Skills

• Previous experience in building maintenance, facilities upkeep, or hotel maintenance.
• Competence in basic carpentry, plumbing, painting, gib stopping, and general repair work.
• Knowledge of health and safety standards, with safe operation of hand and power tools.
• Ability to work autonomously, particularly during weekend or rostered shifts.
• Strong problem-solving capabilities and excellent customer service orientation.
• Basic proficiency with computers to manage job reporting and record incident logs.
• Holders of a valid visa to work in New Zealand only; sponsorship is not provided.

Additional Information

• Enjoy complimentary staff meals during shifts.
• Uniforms are provided and laundered daily.
• Staff accommodation options are available.
• Access to the Accor Academy to combine earning while learning.
• Flexible work arrangements to support a healthy work-life balance.
• Valuable Accor Heartist Benefits, including discounts on food, beverages and accommodation worldwide.
• Referral bonus scheme available.
• Parental leave scheme support.
• Access to Employee Assistance Program for personal support.
• Position based at Novotel Queenstown Lakeside.
• Applicants are requested to submit a cover letter along with their application.

Diversity and Inclusion

We are proud to foster an inclusive workplace aiming to attract and retain diverse talent. Reasonable accommodations will be provided throughout recruitment to support candidates’ needs upon request.