IT & Security Administrator

About the Role

As an IT & Security Administrator, you will play a pivotal role in sustaining efficient and secure technology operations at Abundio Energy Inc. Your responsibilities will span direct technical support for employees, ensuring seamless onboarding and offboarding processes, maintaining robust office connectivity, and contributing to the organization’s cybersecurity posture. This position demands a detail-oriented approach and a passion for solving technical challenges in a rapidly evolving environment.

Key Responsibilities

• Offer daily technical assistance for staff on hardware issues, software troubleshooting, and internal tool support for platforms such as Salesforce, HubSpot, Slack, Teams, and Google Workspace.
• Oversee IT onboarding and offboarding procedures, managing device setup, user accounts, and security adherence throughout an employee’s lifecycle.
• Deploy, configure, and manage hardware assets, including laptops and mobile devices, while ensuring reliable office connectivity in the Kigali location.
• Keep comprehensive IT documentation up-to-date, support procedural updates, and aid in maintaining system efficiency and reliability.
• Back company-wide initiatives to improve system security, including the implementation and monitoring of phishing protection, MFA, and proactive threat detection.

Required Qualifications

• 1–3 years of professional experience in IT support, help desk operations, or systems administration roles.
• Previous exposure to administering SaaS platforms like Salesforce, HubSpot, Slack, and Google Workspace.
• Solid understanding of user access protocols and hands-on device management.
• Foundational knowledge of cybersecurity principles.
• Excellent analytical and communication abilities.

Preferred Qualifications

• Hands-on experience supporting remote or distributed teams.
• Familiarity with asset management platforms.
• Background in managing office IT requirements.

Compensation and Benefits

• Monthly salary ranging from RF 400,000 to RF 450,000, based on qualifications and experience.
• Eligibility for a performance-based incentive in 2026, up to 10% of your base salary.
• Opportunity for discretionary quarterly bonuses tied to team achievements.
• Access to company-provided health insurance.
• Work schedule is Monday through Friday during standard business hours; occasional weekend work may be necessary for maintenance activities.

Application Process

• Candidates are required to submit a cover letter and an up-to-date resume as part of their application.