Human Resources Knowledge Management Specialist

About the Role

Avantor seeks a proactive and innovative Human Resources Knowledge Management Specialist to join their Service Excellence team at Coimbatore. This full-time position demands the candidate to manage and enhance business processes and knowledge resources, improving service delivery and operational efficiency.

Key Responsibilities

• Assist with HR knowledge management activities in the Service Excellence team.
• Update and maintain HR-related knowledge content such as FAQs, procedures, and basic training materials.
• Ensure content accuracy, timeliness, and accessibility.
• Follow prescribed guidelines in creating and maintaining documentation.
• Conduct routine content reviews to ensure ongoing relevance.
• Collaborate with team members to organize and update the knowledge base.
• Gather information from multiple sources as directed.
• Adhere to organizational policies and standards in all work.

Candidate Profile and Experience

• Minimum 1 year experience in HR knowledge management, information management, or similar roles.
• Bachelor's degree preferred.
• Proficiency in knowledge management systems and data analysis tools.
• Demonstrated ability to analyze, structure, and transfer organizational knowledge effectively.
• Experienced in creating, updating, and maintaining knowledge bases with quality checks.
• Prior work in HR shared service environments or knowledge management roles is desirable.
• Familiarity with knowledge management principles, best practices, and tools including Workday and ServiceNow.
• Strong English communication skills, both written and spoken; knowledge of regional languages is advantageous.

Company Culture and Equal Opportunity

Avantor is an equal opportunity employer dedicated to fostering inclusive and diverse workplaces. The company supports employees' growth and career advancement within a culture committed to learning and innovation.

Additional Information

This description outlines the general nature and expectations for the role but is not exhaustive. Avantor is a federal contractor that does not discriminate based on protected characteristics and provides accommodations upon request. The company follows strict recruitment and privacy policies.