Hire Controller

About Speedy

Speedy is the United Kingdom's foremost provider of hire services, offering the widest selection of tools, specialist equipment, plant machinery, and comprehensive support solutions tailored to meet every job's demands.

Position Summary

The role of Hire Controller, stationed at the Milton Keynes depot, plays a crucial part in frontline operations encompassing sales and customer service. Success in this position is driven by building strong relationships and overseeing the entire hire process—from order placement to delivery and collection. This involves constant coordination with different depot departments to ensure the customers' requirements are met efficiently, thereby maintaining high satisfaction levels.

Daily Activities

This is primarily a desk-based role where you will maintain constant communication with various teams including stock handlers, drivers, and engineers. This collaboration is vital to minimize delays and guarantee the availability of hire equipment.

Required Qualifications and Skills

• Excellent organizational capabilities to manage multiple tasks effectively
• Strong verbal and written communication skills
• Ability to adapt quickly to changing circumstances
• A proactive commitment to continuous learning and personal development
• Must hold a valid driving license
• Previous experience in the hire industry or comparable sales/operational position
• Willingness and ability to support the business unit's Environmental, Social, and Governance (ESG) strategy known as the Decade to Deliver

Benefits and Additional Information

• Annual leave of 26 days in addition to bank holidays
• Life assurance coverage
• Participation in pension scheme
• Access to canteen facilities on site
• A substantial 95% discount across all Speedy brand offerings
• Opportunities for professional training, development, and career advancement
• Voluntary health cash plan available
• Employee discount program providing savings at multiple retail suppliers
• Green Commute Initiative promoting cycling schemes
• Employee Assistance Program (PAM) providing confidential support for wellbeing, legal, financial, and other personal matters

Work-Life Balance and Flexibility

Speedy endorses an advanced Work-Life Balance strategy focused on reducing contracted hours, enhancing colleague wellbeing, and fostering flexible working models. Various flexible arrangements such as adjustable start/finish times, shorter days, job-share options, and term-time working are available.

Career Progression

The company offers a clear Career Line of Sight program which outlines detailed pathways for growth within the Speedy Group.

Equal Opportunity and Compliance

Speedy is committed to equal employment opportunities, embracing diversity and an inclusive work environment. Employment decisions do not consider ethnicity, religion, sexual orientation, gender identity, family status, national origin, veteran status, neurodiversity, or disability. All roles require proof of the right to work in the UK at the start of employment. Certain roles may require background checks including DBS, credit, or security clearance.