General Manager - Commercial Roofing

About David M. Maines Associates

David M. Maines Associates (DMA) is a trusted commercial roofing contractor based in Pennsylvania, serving the Mid-Atlantic region since 1989. With expertise spanning commercial, industrial, institutional, and government roofing projects, DMA specializes in roof installation, repair, restoration, maintenance, and waterproofing services designed to protect buildings and extend their lifespan. As part of the Skybound Service Partners platform, DMA is expanding its Florida operations and seeks a dynamic business leader to spearhead growth and build a high-performing team in that market.

Position Summary

The General Manager will lead the Florida division of DMA, overseeing all aspects of the business including revenue growth, profit margins, team management, client development, and operational execution. This senior role demands a commercially astute leader who can expand business through direct sales and supporting their team, deliver projects profitably, and nurture client loyalty for consistent repeat business. The position emphasizes building solid on-site relationships, maintaining accountability, and steering sustainable company growth.

Key Responsibilities

• Drive revenue expansion across service, reroof, and new construction segments by engaging in business development and sales leadership.
• Maintain and build a robust pipeline of commercial roofing opportunities through active outreach, referrals, and client relationships.
• Cultivate and manage relationships with building owners, facility managers, property management companies, and contractors.
• Lead key account sales; coach and support sales personnel to close their sales pipelines effectively.
• Pursue ongoing revenue streams by securing maintenance contracts, preferred vendor statuses, and multi-site agreements.
• Act as the primary liaison for Florida’s major clients, ensuring high customer satisfaction and managing escalations or warranty issues promptly and professionally.
• Strive to maintain a Customer Net Promoter Score (NPS) above 70 by ensuring quality and proactive communication.
• Develop client loyalty programs to convert completed projects into recurring revenue.
• Achieve 20%+ annual growth in maintenance agreements and service revenues.
• Manage the division’s full Profit & Loss statement, ensuring financial targets for revenue, margins, and EBITDA are met.
• Collaborate with operations leadership to meet production margin goals on active projects.
• Regularly monitor financial metrics and initiate corrective actions to address deviations from budgets.
• Support pricing strategy and competitive positioning alongside estimating and sales teams.
• Recruit, develop, and lead a high-performing team across sales, production, and service functions, enforcing accountability and fostering a culture of continuous improvement.
• Establish clear KPIs and performance expectations for direct reports.
• Partner with operations to optimize production planning, crew capacity, and project delivery.
• Ensure compliance with OSHA and company safety and quality standards.
• Provide weekly operational, revenue, sales pipeline, and margin reports directly to the President/Owner.
• Collaborate with the Skybound platform team to share resources, best practices, and strategic growth initiatives.
• Maintain accurate forecasting and operational analytics via CRM and project management tools.

Qualifications

• Minimum 5 years in leadership roles within commercial roofing, with direct accountability for revenue growth, profitability, and team management.
• Proven success in business development and client relationship cultivation within commercial roofing or construction industries.
• Demonstrated ability to build enduring client relationships with building owners, facility managers, and contractors.
• Strong financial skills including P&L ownership and managing revenue and margin targets.
• Experience leading and mentoring teams in field-based commercial roofing environments.
• Excellent communication and professional presence suitable for client interactions, team leadership, and executive collaboration.
• Valid driver’s license with willingness and ability to travel regularly throughout Florida territory.
• Preferred candidates will have established commercial contacts in Central Florida/Tampa Bay, familiarity with CRM and field service management software, and bilingual abilities in English and Spanish.

Benefits

• Competitive salary with performance bonuses linked to revenue and profit targets.
• Company-provided vehicle and fuel card.
• Company laptop and mobile phone.
• Health insurance coverage.
• Paid vacation and holiday leave.
• Opportunity to lead and grow a commercial roofing operation supported by a growing private equity-backed platform.

Equal Opportunity Statement

David M. Maines & Associates values diversity and inclusion, welcoming applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. The company is committed to investing in its workforce by offering competitive pay, comprehensive benefits, and a supportive work environment where individual contributions are recognized and valued.