Gatehouse Operative

About the Role and Company

DPD UK invites you to become part of their commitment to sustainability and exceptional customer service at their Hub 4 facility located in Hinckley, UK. As a vital member of a fast-paced and supportive team, you will help ensure seamless gatehouse operations within the company's East Midlands hub. DPD prides itself on being an open, ethical, and inclusive employer that places people and customers at the forefront while advancing toward sustainable delivery practices.

Work Schedule and Location

• Permanent contract with 40.25 hours per week averaged over the year
• Work pattern follows 4 days on and 4 days off
• Shifts run from 06:00 to 18:00
• Location: DPD Hub 4, Logix Road, Hinckley, LE10 3BQ

Primary Responsibilities

• Control access by authorizing vehicles inclusive of DPD, subcontractors, and delivery vehicles entering and leaving the site
• Maintain effective communication with departments regarding vehicle movements
• Conduct physical inspections of vehicle details and seals, especially for reported empty trailers
• Verify the functionality of trailer locking mechanisms
• Work collaboratively with the security team to execute excellent customer service and security at the gatehouse
• Coordinate activities involving contractors, employees, and visitors
• Liaise with emergency services and third-party organizations as necessary

Candidate Profile and Requirements

• Experience in a related role is advantageous; comprehensive training will be available
• Excellent verbal and written communication skills coupled with strong interpersonal abilities to engage effectively with staff, international drivers, and visitors daily
• Responsible and trustworthy approach with pride in daily tasks
• Proactive use of initiative and adherence to procedures and guidelines
• Professional demeanor and appearance when required
• Flexibility to work varied shifts according to roster needs
• Supportive team orientation
• Alignment with DPD core values: Passion, Respect, Honesty, Flexibility, Hard Work, and Accountability
• Competency in computer usage
• Ability to work at two hub locations on short notice

Additional Information and Benefits

• Holiday trading options available
• Enhanced maternity and paternity benefits
• Free life insurance at four times the salary once enrolled in the pension scheme
• Complimentary parking for employees
• Health kiosks regularly visiting locations
• Discounts at numerous retailers, including up to 5% off supermarket shopping
• Special milestone days off to celebrate important occasions
• Free annual eye tests plus help covering glasses costs

DPD values the growth and career development of its employees and offers multiple opportunities for advancement within the expanding organization. Join DPD and contribute to creating the UK's most customer-centric, sustainable parcel delivery service while enjoying competitive pay and excellent benefits from day one.