Field Collection Executive
Salem, Tamil Nadu, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Cualquier
- Salario
- INR 25,000 – INR 33,000 / month
- Vacantes
- 1
- Al corriente
- Hace 7 horas
- Modo de trabajo
- En la oficina
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Job Overview
This role involves conducting field visits to meet customers who have outstanding payments and managing the collection process at their locations.
Primary Duties
- Carry out daily visits to designated residential or business addresses of customers with due payments.
- Engage face-to-face with customers to inform them about their pending dues, remind them of payment commitments, and accept payments via cash, checks, or digital means.
- Identify and address reasons behind payment delays, mediate disputes, and negotiate feasible repayment arrangements aligned with company policies.
- Confirm and update customer contact information and addresses when discrepancies are found.
- Keep detailed daily records of all visits, customer interactions, and payment collections, and provide consistent updates to the field manager.
- Ensure compliance with company conduct codes and legal standards related to collections.
Additional Requirements
A valid DRA Certificate is mandatory for this position.