Event Operations Executive

Role Overview

We are seeking an Event Operations Executive to play an integral part in orchestrating exceptional matchday and event experiences at Emirates Stadium. This role encompasses both preparatory planning and live execution, supporting the operational delivery of fixtures and large-scale events while crafting memorable moments that reflect the club’s vision and brand identity.

About Arsenal Football Club

As a globally renowned football club with a proud history of success, Arsenal is deeply committed to its local community. We foster a culture focused on progress, community support, and integrity, providing numerous career opportunities across varied disciplines.

Safeguarding Commitment

We prioritize the safety and inclusion of children, young people, and vulnerable adults in our environments. Successful candidates will be required to undergo a DBS check (basic, standard, or enhanced depending on role responsibilities) along with other relevant background screenings prior to employment.

Key Responsibilities

• Collaborate closely with the Event Operations Manager to assist in planning and executing matchdays, ensuring flawless operations through effective management of relevant stakeholders.
• Enhance fan engagement by delivering dynamic matchday events including activations, live entertainment, and production support to create innovative supporter experiences.
• Supervise matchday workforce programmes such as casual staff, ball squads, mascots, and Gunnersaurus operations, ensuring smooth running and high-quality experiences.
• Coordinate community engagement initiatives and special events, including cup finals and associated activities, working alongside internal teams.
• Maintain strong relationships with football authorities, clubs, suppliers, and partners to comply with operational and regulatory standards.
• Oversee accreditation processes, risk assessments, and health and safety documentation to guarantee safe and compliant event operations.
• Advocate for supporters by utilizing audience insights to inform communications, matchday messaging, and overall experience enhancements.
• Drive continuous operational improvements by analyzing supporter feedback, performance data, and industry trends.

Candidate Profile

• Proven experience in event operations, particularly supporting the planning and management of major events or projects, with an emphasis on operational excellence.
• Commercially savvy and brand-conscious, ideally with background in sport, entertainment, or customer-focused fast-paced settings.
• Strong stakeholder management skills, able to build and sustain positive relationships tailored to diverse audiences.
• Comprehensive knowledge of event delivery, including planning methodologies, health and safety standards, safeguarding responsibilities, and industry best practices.
• Excellent problem-solving aptitude with the ability to respond swiftly to operational challenges using initiative.
• Highly organized, adaptable, and detailed-oriented to juggle multiple priorities in dynamic environments.
• Innovative mindset with a proactive approach to enhancing processes and supporter experiences.
• Team player guided by values of integrity, professionalism, respect, and collaboration, committed to shared success.

Employee Benefits

• Reward and recognition programs that celebrate achievements.
• Generous and increasing holiday entitlement based on length of service.
• Access to comprehensive internal learning and professional development opportunities.
• Flexible hybrid working options.
• Priority opportunities to purchase match tickets.
• Competitive health and wellbeing benefits.
• Robust Employee Assistance Programme for support.
• Attractive discounts with partner organizations.
• Active participation in inclusion initiatives through Employee Networks.

Equality, Diversity and Inclusion

Arsenal embraces equality, diversity, and inclusion to foster a welcoming environment where everyone feels part of the Arsenal family. We actively encourage applicants with disabilities and long-term health conditions and provide reasonable adjustments throughout the recruitment process. Candidates qualifying under the Equality Act 2010 may also be eligible for interview assistance through the Disability Confident Scheme.

Application Information

The closing date for applications is Sunday 9th August 2026; however, early submissions are encouraged as the position may close sooner if applications are numerous. Communication regarding application status will be emailed; please monitor spam or junk folders to avoid missing updates.