- Experiencia
- Más de 5 años
- Salario
- USD 175,000 – USD 192,500 / year
- Vacantes
- 1
- Al corriente
- Hace 7 horas
- Modo de trabajo
- Trabajar desde casa
- Reanudar
- Se requiere solicitud
Descripción del trabajo
Position Summary
We seek an experienced operations leader to fully lead an international residential portfolio for a globally notable principal. This role involves hands-on supervision of properties and assets combined with the ability to develop and manage talented teams in different locations.
Key Responsibilities
- Oversee household teams providing consistent service standards across properties including drivers, chefs, housekeepers, maintenance staff, and gardeners, managing scheduling, performance, and all employment decisions independently.
- Ensure flawless property and asset management so that no failures or service disruptions affect the principal, maintaining standardized House Manuals and SOPs for smooth onboarding of new properties.
- Manage vendor relationships and budgets to meet strict cost-control objectives with singular accountability for contracts and expenditures.
- Design and implement verification, reporting, and escalation systems providing real operational insight beyond routine reports, ensuring no risks or operational failures reach the principal.
- Develop and maintain standardized service frameworks that remain consistent despite property, jurisdiction, or staff changes, enabling seamless integration of new properties without interruption.
Preferred Candidate Profile
- At least five years of experience in private residential management, luxury hospitality, or similar high-service sectors.
- Proven leadership of teams of ten or more with full people operations responsibility.
- Skilled in using AI tools professionally.
- Experience managing multiple properties internationally.
- Background in servicing high-net-worth individuals.
- Expertise in creating operational systems from the ground up.
- Strong vendor management and budget discipline.
- Fluent in English; additional language skills beneficial.
Preferred Qualifications
- Formal hospitality or residential management certification from recognized institutions.
- Experience onboarding new properties into operational standards.
- Knowledge of property automation and smart home technologies.
Compensation and Location
The role offers a total annual package up to $192,500, including a base salary up to $175,000 plus a monthly performance bonus up to 10% of base salary. This role is fully remote and available globally.