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GRAMO

E-Commerce Executive

Gift It Right

Delhi-NCR, India · Jornada completa

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Experiencia
Cualquier
Salario
INR 15,000 – INR 20,000 / month
Vacantes
1
Al corriente
Hace 6 horas
Modo de trabajo
En la oficina
Reanudar
Se requiere solicitud

Descripción del trabajo

Overview

We are seeking a diligent E-Commerce Executive to efficiently manage the end-to-end order process, ensuring timely delivery and customer satisfaction. The role involves close coordination across teams and consistent follow-ups to maintain operational flow.

Work Schedule

The work hours are from 10:00 AM to 6:30 PM, Monday through Saturday.

Key Duties and Responsibilities

  • Oversee customer orders starting from confirmation through to dispatch.
  • Liaise with clients to provide updates on order status, artwork approvals, and delivery schedules.
  • Engage with internal departments to guarantee order completion and on-time shipping.
  • Track production timelines and ensure deadlines are adhered to.
  • Confirm accuracy of order details, design elements, and specifications prior to production.
  • Collaborate with production, design, and shipping teams to maintain seamless operations.
  • Address customer inquiries promptly and keep them informed.
  • Keep comprehensive records of orders and ensure task completion within set timelines.

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