Data Support Analyst I

About The Trade Desk

The Trade Desk is a worldwide technology company and a major independent platform for digital advertising, with close to 4,000 people across more than 30 offices. Its tools help advertisers connect with the right audiences across the open internet, including streaming TV, podcasts, mobile apps, news, and other channels.

The company aims to make advertising more transparent, effective, and responsible so it can better support journalism, entertainment, and creators. Brands and agencies use the platform to reach customers and grow their businesses in a responsible way.

The company’s large-scale platform creates complex technical work, such as handling huge datasets in real time and building systems that stay dependable globally. The environment values diverse viewpoints, curiosity, collaboration, and learning. The role is part of a multinational team supporting regions across North America, APAC, and EMEA.

Role Overview

Data Support is a global function that transforms The Trade Desk’s proprietary data into custom and syndicated segments and insights that clients can activate confidently. The team helps maintain the accuracy, accessibility, and reliability of the company’s data marketplace and works closely with internal and external partners to solve challenging data issues.

This is a dual-impact role: part client service and part internal enablement. The work includes direct client support, as well as building tools, improving workflows, and helping internal stakeholders. The team values speed of learning, humility, technical quality, and premium service.

What You Will Do

• Create custom audience segments for clients in the data management platform while ensuring correctness, quality, and policy compliance.
• Write and execute SQL to pull, inspect, combine, and verify data from internal systems, then use the results to improve segment design and optimization.
• Check segment builds and output data for accuracy and compliance before handoff; investigate technical problems on your own and escalate with clear documentation when needed.
• Review every request against advertising policy requirements, including sensitive categories, advertiser types, and geographic rules, and escalate unclear cases before moving forward.
• Develop and refine automations, scripts, and workflows that support segment creation and data operations, with attention to quality controls and process efficiency.
• Serve as a primary advisor for stakeholders by guiding segment strategy, audience design, and data best practices, while communicating proactively from intake through completion.
• Manage client and internal requests in Salesforce end-to-end, keeping records and handoff notes detailed enough for anyone to continue the work smoothly.
• Work closely with teammates and stakeholders across North America, APAC, and EMEA, adapting communication for different technical levels and coordinating cross-regional handoffs.
• Contribute to team documentation and knowledge sharing, and act as a subject matter resource for data analysis methods and tools.
• Connect Data Support with other internal teams to resolve data and segment issues, while also contributing to process improvement, tooling, and cross-functional projects as business needs change.

Qualifications

• Bachelor’s degree or equivalent relevant experience; 0 to 3 years of experience is acceptable.
• Experience or interest in data, analytics, marketing technology, or a related field is beneficial.
• Strong Excel and Microsoft Office skills, including pivot tables, charts, and handling large datasets.
• Ability to write advanced SQL queries with joins, temp tables, CTEs, CASE WHEN logic, and nested queries.
• Comfortable working with stakeholders at different technical levels and explaining complex ideas clearly.
• Effective collaborator in a fast-moving, cross-functional environment.
• High attention to detail, with strong standards for data ethics and consumer privacy.
• Creative problem-solver who can handle ambiguity, changing requirements, and evolving priorities.
• Open to learning and adapting to new tools and environments, including Databricks, Python, and AI-assisted tools such as Copilot and Claude.
• Good time management skills and the ability to meet deadlines while working across functions.
• Self-driven, independent when needed, and also a strong team contributor with a growth mindset.

Compensation and Benefits

The estimated base salary for this role is USD 48,200 to USD 88,300 per year. Actual pay may vary depending on experience, knowledge, skills, and location.

Employees may also be eligible for stock-based compensation, variable incentives, and commissions depending on the role and performance.

Benefits include comprehensive medical, dental, and vision coverage with premiums paid in full for employees and dependents, a 401(k) plan with company match, short- and long-term disability, basic life insurance, wellness benefits, tuition reimbursement for certain expenses, parental leave, sick time at 1 hour per 30 hours worked, vacation for full-time employees of up to 120 hours in the first year and 160 hours after that, and about 13 paid holidays annually.

Employees can also buy company stock at a discount through the Employee Stock Purchase Plan.

Additional Information

Interns are not eligible for variable incentive awards, including stock-based compensation, retirement plan benefits, vacation, tuition reimbursement, or parental leave.

The Trade Desk is an Equal Opportunity Employer and is committed to an inclusive hiring process.

If you need an accommodation or accessibility support to use the company website or take part in the hiring process, you can contact [email protected]. Include your preferred contact details and the nature of your request or question. Any information shared will be kept confidential and will not affect hiring decisions.