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Customer Support Executive
Trustbrick Realty Fintech Private Limited
Hyderabad, Telangana, India · Jornada completa
Sé el primero en postularte
- Experiencia
- Hasta 3 años
- Salario
- INR 15,000 – INR 25,000 / month
- Vacantes
- 1
- Al corriente
- hace 1 hora
- Modo de trabajo
- En la oficina
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
About the Role
Join Trustbrick Realty Fintech Private Limited as a Customer Support Executive based in Hyderabad. We are eager to welcome a driven individual passionate about assisting customers and efficiently resolving their concerns, contributing to our expanding team and future talent pool.
Responsibilities
- Respond to customer inquiries through various channels including calls, emails, chats, and support tickets promptly and professionally.
- Effectively troubleshoot and resolve customer problems ensuring high levels of satisfaction.
- Keep detailed and accurate records of all customer interactions and necessary follow-ups.
- Work with internal departments to escalate and address complex customer issues.
- Provide clear and helpful information regarding our products or services to customers.
Requirements
- Demonstrable prior experience in customer support or related positions.
- Strong verbal and written communication skills.
- Proficient in managing multiple tasks and solving problems efficiently.
- Ability to engage with customers patiently and empathetically.
- Familiarity with CRM systems is advantageous.
Additional Details
- Work schedule involves rotational shifts.
- Opportunity to develop professionally in a fast-moving, supportive environment.