- Experience
- 1–3 yrs
- Salary
- INR 17,000 – INR 35,000 / month
- Openings
- 1
- Posted
- hace 7 horas
- Work mode
- Work from home
- Resume
- Required to apply
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Job description
About Life Leaders Academy
Life Leaders Academy is a purpose-driven EdTech enterprise dedicated to assisting mid-career professionals in reshaping their careers and lives. Our signature programs, such as Design Your Dream Life® and Executive Leadership Mastery, have positively impacted thousands across India. Our mission is to empower 50 million people by 2050 to take control of their personal growth, purpose, and leadership journeys.
Role Overview
The role of Community Success & Engagement Manager centers on supporting participants throughout their learning experience to ensure they achieve the best outcomes. This position focuses on fostering meaningful connections and supporting progress, rather than sales activities.
Key Duties and Responsibilities
- Welcome new participants warmly and provide clear guidance at the start of their journey.
- Support members in attending workshops, completing tasks, and tracking their advancement.
- Send reminders and assist with the onboarding process prior to workshops.
- Check in regularly with participants, encouraging momentum and empathizing with those who face challenges.
- Manage WhatsApp groups and other digital platforms to maintain engagement and vibrancy.
- Make important announcements and issue timely updates regarding events and challenges.
- Encourage participants during group activities, live sessions, and challenges.
- Record participant progress and workshop attendance meticulously.
- Provide daily and weekly reports outlining call outcomes and participant engagement.
- Collaborate effectively with content, marketing, and coaching teams to ensure smooth program delivery.
Qualifications and Skills
- 1 to 3 years experience in client-facing roles such as community management, customer support, education, or EdTech.
- Genuine enthusiasm for engaging in meaningful conversations and assisting others.
- Strong empathy, patience, and a passion for fostering growth.
- Self-motivated, detail-conscious, and reliable work approach.
- Availability during weekends and flexibility to work on weekdays.
- Interest and belief in personal growth, coaching, and community development.
Additional Desired Skills
- Basic skills in Canva, PowerPoint, or caption writing for content contributions.
- Experience with social media platforms, CRM systems, or EdTech environments.
- Prior exposure to coaching, program support, online event facilitation, or community management is advantageous.
Work Schedule and Location
The position is full-time and fully remote with a six-day workweek. Working on both Saturdays and Sundays is mandatory, with one weekday off.
Compensation
Monthly salary ranges between 17,000 and 35,000 INR.
Industry
E-Learning