Contract Specialist

About the Role

KPMG Canada is seeking a Contract Specialist to support the Contingent Labour Office (CLO), managing engagements with external resources across the country. This role serves as a vital link between business needs and contingent workforce compliance, ensuring efficient onboarding, management, and offboarding of contract labour in a customer-focused manner. The position contributes to the continuous enhancement of internal workflows, technology deployment, and documentation standards.

Key Responsibilities

• Serve as a trusted advisor, offering expert guidance to Hiring Managers on external resource engagement strategies.
• Leverage technological tools to improve CLO processes, user experience, and resource allocation.
• Manage case intake and contract labour engagements through KPMG’s vendor management system, including due diligence and compliance.
• Conduct training sessions for stakeholders on workflow and system usage.
• Maintain accurate records supporting audit readiness and reporting needs.
• Facilitate communication with various internal stakeholders and respond timely to inquiries.
• Lead or support process improvement initiatives and change management activities.
• Develop and update SOPs, templates, and knowledge articles to ensure clarity and accessibility of CLO policies.
• Educate the CLO team and relevant departments on new procedures and compliance matters related to contingent workforce.

Candidate Profile

• 3 to 5 years of experience managing case or contract processes, preferably with exposure to staffing agencies or contingent workforce management.
• Bilingual proficiency in English and French is preferable, with strong written and verbal communication skills.
• Demonstrated ability to engage with diverse stakeholders, including senior leaders, contractors, and cross-functional experts.
• Exceptional attention to detail and organizational skills to manage multiple priorities efficiently.
• A proactive approach to continuous process improvement and an aptitude for impact analysis.
• Comfortable working with various technology platforms; experience with vendor management systems (such as Flextrack or Beeline) and ServiceNow is a plus.
• Advanced Microsoft Office skills, especially Excel.
• Post-secondary education in a related discipline is required.

Additional Information

The role is primarily onsite in Victoria, British Columbia, Canada, but virtual work across Canada is considered, with occasional in-office presence (1-2 days per month) for company meetings. The position requires fluency in English for effective collaboration. Salary ranges from 55000 to 82000 CAD annually, with potential bonus eligibility and access to a comprehensive Total Rewards program.

KPMG is committed to an inclusive and accessible recruitment process and workplace, welcoming all qualified individuals. Accommodation requests for interviews or employment can be addressed through KPMG's Employee Relations Service.

Artificial intelligence tools may be used to enhance recruitment efficiency, but final hiring decisions are made by trained professionals. The firm values technology as a support to human judgment in its operations.