- Experience
- Any
- Salary
- INR 180,000 – INR 228,000 / year
- Openings
- 1
- Posted
- hace 3 horas
- Work mode
- In office
- Education
- Diploma
- Eligibility
- Diploma holders in any specialization are eligible to apply.
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
As a Chat Support Associate, you will handle international customer queries through chat and email platforms with a focus on non-voice interactions. The role involves ensuring exceptional customer satisfaction by delivering swift solutions and actively collaborating with different teams to enhance operational processes.
Key Responsibilities
- Handle international chat inquiries via email and other non-voice channels efficiently.
- Strive to maintain superior customer satisfaction levels through timely resolution of issues.
- Work alongside various departments to identify and implement process improvements.
Requirements and Eligibility
- Possess a diploma in any specialization.
Additional Benefits
- Access to office shuttle or cab services.
- Health insurance coverage.
- Provident fund benefits.
- Onsite cafeteria facilities.
- Eligibility for overtime allowances.
Minimum education
Diploma / ITI / Vocational
Skills
How they work
Teamwork & Collaboration