Business Operations Lead

About Acorn Product Development

Acorn Product Development has been delivering exceptional engineering consulting services for over three decades, catering to clients ranging from Fortune 100 and 500 companies to emerging startups across industries such as consumer products, robotics, automation, networking, and medical devices. The firm prides itself on its innovative and creative approach to product design and engineering.

Role Overview

We are seeking a highly motivated and organized Business Operations Lead to reinforce and manage the operational framework of our organization. This role requires a proactive leader capable of working efficiently both independently and collaboratively with project management, engineering, design, and business development teams in a fast-paced environment.

Key Responsibilities

• Manage overall office and facility operations including vendor relationships for office park, supplies, kitchen inventory, and company travel coordination.
• Coordinate upgrades for office and laboratory spaces and assist in maintaining ISO compliance.
• Identify, evaluate, and integrate AI technologies to enhance operational workflows.
• Oversee receiving, inspection, documentation, and tracking of materials for project fabrication involving engagement with engineers and project managers.
• Handle logistics for prototype deliveries to clients.
• Provide project management assistance by monitoring project budgets related to labor and materials and maintaining steady communication internally and with clients.
• Administer vendor purchase orders and material proposals for projects.
• Support business development and sales operations by compiling weekly sales pipeline reports and presenting to management.
• Finalize and implement project contracts, ensuring alignment with company standards.
• Organize and manage internal team activities and external events such as client appreciation, trade shows, and conferences.
• Lead recruiting initiatives by conducting initial resume and phone screenings as well as coordinating interview logistics utilizing applicant tracking systems.
• Administer employee onboarding processes and manage related documentation.
• Coordinate visitor management, on-site interviews, office events, and team-building activities.
• Assist with daily business operational needs as they arise.

Qualifications and Experience

• Bachelor's degree in Business Administration, Operations Management, or a similar discipline.
• Multiple years of professional experience in operations, office management, or project coordination, preferably within consulting, engineering, or professional services.
• Strong people-management abilities with excellent interpersonal communication skills.
• Exceptional organizational capabilities with the aptitude to juggle competing priorities in a dynamic atmosphere.
• Proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, and Project.
• Highly detail-focused, inventive, and proactive in problem-solving.
• Prior exposure to or practical experience with AI technology implementations for business improvements is notably advantageous.

Compensation and Benefits

• Competitive salary aligned with the candidate's experience level.
• Comprehensive health insurance plans, including medical, dental, and vision coverage.
• Paid time off along with recognized holidays.
• 401(k) retirement savings plan.
• Opportunity to collaborate with a talented, multidisciplinary engineering and operations team.
• Engagement with prestigious clients and cutting-edge product development initiatives.