Business Development Executive (BDE)

Job Overview

We are looking for a Business Development Executive to engage with potential candidates, guide them through our training offerings, and successfully convert leads into enrolments.

Key Responsibilities

• Initiate and maintain contact with prospective candidates via telephone, WhatsApp, email, and other communication platforms.
• Effectively communicate the details of the training program including benefits, eligibility, fees, and available schemes.
• Understand the career aspirations of candidates and provide precise and relevant information to their queries.
• Build trust and maintain professional relationships to support a positive candidate experience.
• Convert inquiries into confirmed joinings by highlighting the value of the training program.
• Conduct consistent follow-ups until the enrolment process is finalized.
• Meet targeted lead conversion and joinings goals on a daily, weekly, and monthly basis.
• Keep meticulous records of leads, follow-ups, and enrolments using CRM systems or spreadsheets.
• Collaborate with enrollment and operations teams to ensure a seamless onboarding experience for candidates.
• Address candidate objections tactfully and offer appropriate resolutions.
• Respond promptly to inquiries to foster excellent service delivery.
• Encourage referrals from enrolled candidates and cultivate lasting relationships.
• Prepare and submit performance reports relating to lead status, conversion rates, and sales outcomes regularly.
• Remain well-informed about ongoing program details, joining procedures, and scheme changes to provide accurate guidance.