Business Analyst

Role overview

Beep is hiring a process-oriented Business Analyst in Atlanta, GA to support enterprise workflows across the organization. This full-time position focuses on understanding how work is performed, uncovering inefficiencies, and redesigning processes so teams can operate more effectively. The role partners closely with operations, finance, HR, and other departments to document workflows, clarify cross-team dependencies, and put practical improvements into place. It also includes identifying opportunities to use automation and AI where they can reduce repetitive manual effort.

Process discovery and documentation

• Meet with stakeholders through interviews, workshops, and direct observation to capture how current processes operate.
• Convert those findings into organized process documentation, workflow visuals, and standard operating procedures.
• Help maintain a shared repository of documented workflows and process references across the company.

Cross-functional analysis

• Examine how departments connect, where tasks are handed off, and where bottlenecks or duplicated work occur.
• Spot dependencies between teams and highlight any gaps or misalignment that affect speed or quality.
• Run cross-functional working sessions to align stakeholders on future-state process design.

Process improvement and optimization

• Identify ways to simplify, streamline, or automate manual and repetitive activities.
• Create recommendations for process changes and help rank them by business impact and feasibility.
• Work with technology and operations teams to assess and roll out AI tools or workflow automations.
• Measure and report on results after improvements are implemented.

Stakeholder partnership

• Develop trusted relationships with leaders and operators across functions so you can act as a process advisor.
• Present findings and recommendations clearly to both technical and non-technical audiences.
• Assist with change management as new workflows and tools are introduced.

Requirements

• 0–5 years of experience in business workflow analysis, management consulting, AI/automation, or a related area.
• Proven ability to map and document business processes using tools such as process flows, SOPs, or swimlane diagrams.
• Strong analytical ability and structured problem-solving skills.
• Good written and verbal communication skills, including confidence presenting to different stakeholder groups.
• Collaborative, flexible, and comfortable working through ambiguity while building cross-team relationships.
• Bachelor’s degree in Industrial Engineering, Business Administration, Operations Management, or a similar field.

Preferred experience

• Background in management consulting, business process automation, or process improvement.
• Experience in mobility, transportation, or similarly operations-heavy environments.
• Familiarity with process mapping platforms such as Lucidchart, Visio, or Miro.
• Exposure to workflow automation or no-code/low-code tools such as Zapier, Make, or Airtable.
• Exposure to AI tools such as Claude Code, Copilot Studio, and agentic AI.
• Experience in fast-growing, operationally complex organizations.
• Master’s degree in a relevant discipline such as MBA, Industrial Engineering, or Systems Engineering.

Success measures

• A living repository of process documentation for major business functions.
• Clearly mapped team interdependencies, along with identified gaps and improvement opportunities.
• Noticeable efficiency improvements and less manual work after changes are introduced.
• Strong relationships with stakeholders and recognition as a dependable process resource.
• A prioritized improvement roadmap with active support from business unit leaders.
• Automation and AI integrated into daily workflows where appropriate.

Compensation and benefits

The company offers a competitive benefits package that includes health, dental, and vision coverage, flexible PTO, and growth opportunities as the business scales.

Equal opportunity statement

Beep is an equal opportunity employer and values diversity. The company is committed to maintaining an inclusive workplace for all employees.