Back Office Manager

About the Role

We are seeking a capable and proactive Back Office Manager to effectively supervise all daily back-office functions. This role demands leadership prowess and expertise in managing documentation, loan processing, team supervision, operational controls, and enhancing workflows.

Key Responsibilities

• Oversee and manage daily operations within the back-office environment.
• Ensure timely and accurate processing of loan transactions.
• Verify loan documentation for precision and adherence to compliance standards.
• Maintain systematic storage, careful upkeep, and easy retrieval of loan-related documents.
• Coordinate the handling and transfer of documents as necessary.
• Administer filing systems and maintain comprehensive records.
• Manage data entry, maintain databases, and prepare MIS reports.
• Handle business-related correspondence, including emails and operational communications.
• Lead the back-office team towards meeting operational goals and targets.
• Design and implement process improvements to boost operational efficiency.
• Collaborate with sales, accounts, and senior management teams to streamline operations.
• Ensure all activities comply with company policies and regulatory guidelines.
• Provide general operational support to senior leadership.

Required Qualifications and Skills

• Graduation degree in a related discipline is mandatory.
• Between 3 to 6 years of experience in back-office operations, loan processing, financial services, or documentation administration.
• Previous experience managing a team and performing managerial duties is preferred.
• Proficient English communication skills, both written and verbal.
• Advanced knowledge of MS Office applications, particularly MS Excel.
• Strong organizational capability, leadership qualities, and problem-solving skills.
• High attention to detail with the ability to multitask and handle multiple responsibilities simultaneously.

Additional Information

• Work Location: Andheri West, Mumbai – easily accessible, located about 10 minutes’ walk from Andheri West Station.
• Working Hours: 9:30 AM to 6:30 PM.
• Work Days: Monday through Saturday, with 2nd and 4th Saturdays off.

Contact Details

For further information, please contact via email: [email protected]