Assistant Manager - Paddle Club

About the Company

Frasers Group is more than a retail business; it is a community passionate about sports, fitness, and promoting an active lifestyle. Their Paddle Clubs offer top-tier facilities, expert coaching, and a lively environment for paddle sport fans of all expertise levels.

Role Overview

We are seeking an energetic and motivated Assistant Manager to support the smooth running of our Paddle Club. This position involves assisting in daily operations, enhancing member experiences, and working alongside the Club Manager to boost membership and organize club activities while maintaining impeccable standards.

Key Responsibilities

• Contribute to the overall management ensuring the club operates efficiently.
• Assist the General Manager in increasing membership and retaining clients through excellent customer engagement.
• Plan and coordinate events, such as tournaments and coaching sessions, ensuring their effectiveness.
• Ensure the club’s facilities are clean, safe, and welcoming.
• Address member concerns and feedback promptly and professionally.
• Supervise and train club staff to encourage a positive and effective workplace.
• Support marketing efforts to promote the club and attract new members.
• Monitor club performance and provide actionable feedback for improvement.

Candidate Qualifications

• Minimum 2 years experience in leadership, supervision, or management roles.
• Preferred experience with the Lawn Tennis Association (LTA).
• Passion for padel, racket sports, and health and fitness.
• Availability to work during evenings, weekends, and holidays.
• Strong oral and written communication along with excellent organizational skills.
• Attention to detail and problem-solving capabilities.
• Ability to work proactively in a team and meet corporate goals.
• Leadership skills to motivate and guide staff.
• Aspirations for professional growth within the company.

Additional Information

• Think boldly and act quickly while bringing the team along.
• Take ownership of your responsibilities and outcomes.
• Stay relevant to colleagues, partners, and environmental considerations.