Assistant Manager – Human Resources (HR)

Role overview

The Assistant Manager – HR oversees the full employee journey, starting from hiring and joining through to separation from the company. This position handles daily HR operations, keeps processes aligned with company policies and labor regulations, assists business leaders with people-related matters, and helps strengthen employee engagement and organizational performance.

Core responsibilities

• Run the complete recruitment cycle, including workforce planning, candidate sourcing, screening, interviews, compensation discussions, and offer handling.
• Work closely with hiring managers to understand staffing needs and close vacancies on time.
• Develop and keep a healthy candidate pipeline through multiple hiring sources.
• Make sure onboarding for new joiners is smooth and well organized.
• Handle joining paperwork, induction, orientation, and access setup for new employees.
• Help new employees settle into the organization effectively.
• Oversee employee lifecycle processes such as confirmations, transfers, promotions, and contract renewals.
• Keep employee records and HRIS information accurate and up to date.
• Draft HR letters, certificates, and other employment-related documents.
• Maintain compliance with internal policies and labor laws.
• Respond to employee questions and concerns in a professional manner.
• Support managers in addressing employee relations matters and disputes.
• Drive employee engagement activities and encourage a positive workplace environment.
• Support the performance appraisal process and track review completion.
• Assist managers with performance improvement actions.
• Support payroll through verification of employee information and HR transaction processing.
• Administer benefits, leave tracking, and insurance coordination.
• Ensure timely handling of salary revisions, promotions, and incentive processing.
• Coordinate training programs and learning initiatives for employees.
• Maintain training records and assess training effectiveness.
• Ensure HR practices remain aligned with labor regulations, company policies, and internal procedures.
• Prepare HR dashboards and reports covering recruitment, attrition, headcount, and other key metrics.
• Manage resignation acknowledgements and exit-related formalities.
• Coordinate exit interviews, clearance steps, and final settlement documentation.
• Review exit feedback and suggest improvements that can help with retention.

Experience and skill expectations

The role requires 5 to 8 years of progressive experience in HR. The ideal background includes end-to-end employee lifecycle management, covering recruitment, HR operations, employee relations, payroll coordination, and exit handling.

Experience in retail, trading, manufacturing, hospitality, or a multi-business environment is preferred. A solid understanding of HR operations and employment legislation is essential.

Hands-on exposure to HRMS or ERP platforms is needed, with Oracle Fusion HCM preferred. The role also calls for strong recruiting ability, sound employee relations and conflict-handling skills, effective communication, good organization, multitasking, analytical thinking, problem-solving, and proficiency in Microsoft Excel, Word, and PowerPoint.

Additional notes

The provided source does not mention any perks, eligibility restrictions, salary, openings, or start date.