3rd Key

Role overview

This position supports store operations in a retail environment, with a strong focus on driving sales, protecting assets, and helping ensure smooth day-to-day execution. The role also involves assisting with associate supervision, training, scheduling support, and adherence to company standards for presentation, inventory control, and professional conduct.

Sales and customer service

• Help improve sales results by delivering helpful, effective customer service.
• Work toward meeting or surpassing company targets for individual performance metrics.
• Provide regular, documented feedback on associate sales performance, highlighting strengths and development areas while staying aligned with company goals.
• Follow current visual presentation standards, including merchandising, signage, and store cleanliness.
• Maintain a polished appearance that matches the dress code policy.

Expense control and store operations

• Safeguard company property in accordance with LIDS retail policies.
• Help build store schedules that maintain proper coverage while staying within wage control guidelines.
• Manage inventory according to policy, including receiving goods, transfers, price changes, and product counts.
• Complete required documentation and maintain records in line with company policies and applicable state and federal laws.
• Open and close the store when needed, following the procedures in the operations manual.
• Follow all LIDS policies, procedures, and operational standards.

Team supervision and support

• Take part in LIDS training programs and work toward assigned sales and task goals with regular follow-up.
• Support recruitment and training of store staff on operating procedures and expectations.
• Encourage team compliance with company rules, including protection of inventory, cash, and other assets.
• Step in to perform subordinate duties when necessary.
• Communicate effectively with employees across all levels of the organization.
• Handle other assigned responsibilities as needed.

Required knowledge and skills

• High school diploma or an equivalent qualification, plus at least one year of related experience.
• Proven ability to drive sales while keeping losses low.
• Strong interpersonal abilities and clear, professional verbal communication.
• Comfort using a computer and related software applications.
• Ability to lift up to 50 pounds.
• Ability to climb ladders and work with hands above shoulder level.
• Capacity to stand for as much as 100% of the working time.
• Ability to work independently without close supervision.

Equal opportunity notice

All eligible applicants are considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Additional information

Requisition ID: 26476