Visa Coordinator

Position Overview

The Visa Coordinator will manage the entire visa application process, guiding clients through documentation and submission requirements for diverse destinations. This role demands ensuring every application is accurate, compliant with regulations, and submitted punctually.

Core Responsibilities

• Provide expert advice on visa prerequisites, necessary paperwork, and application protocols for countries including the UK, US, Schengen zone, Greece, Canada, and Thailand.
• Carefully inspect client documents such as passports, photographs, financial statements, and invitation letters to confirm completeness and correctness prior to submission.
• Organise and file visa applications through various official channels like embassies, consulates, and visa centers such as VFS Global and TLScontact.
• Monitor application progress and liaise with embassies or consulates to resolve issues or obtain updates.
• Arrange visa appointments, coordinating with clients and relevant offices.
• Stay informed on evolving visa policies, entry mandates, and embassy procedures across multiple destinations.
• Maintain detailed records of visa applications, important deadlines, and client correspondences.
• Respond professionally to client inquiries, offering clear and supportive guidance throughout the application journey.

Qualifications

• A minimum of two years’ experience within a travel agency or an IATA-certified organization handling visa processes.
• Established networks or familiarity with visa application centers and consulates operating in Lebanon.