US Payroll Team Lead

Role overview

This position is centered on handling U.S. payroll operations and related activities in a Workday-based environment. The role calls for a professional with 6 to 8 years of experience in U.S. payroll, including both on-cycle and off-cycle processing, employee management, systems support, and the ability to prepare reports in Workday. A willingness to work night shifts is essential.

The role is based in Pune District, Maharashtra, India, with a fully office-based work setup.

Key responsibilities

• Run on-cycle and off-cycle payroll processing for the U.S. payroll function.
• Apply strong knowledge of U.S. payroll practices while working in Workday.
• Support employee-related payroll tasks, system coordination, and operational follow-ups.
• Work toward defined productivity and output targets for the business line.
• Track missing or critical information and follow up with the right stakeholders to complete processing.
• Communicate clearly with clients and internal/external partners to keep work moving smoothly.
• Coordinate with the on-site team and vendors to resolve issues quickly in line with SOPs.
• Be prepared to extend shift hours when needed to meet scheduled delivery commitments.
• Operate in a 100% work-from-office model.

Requirements and expectations

• 6 to 8 years of hands-on experience in U.S. payroll with Workday.
• Strong understanding of payroll processing, including regular and off-cycle runs.
• Ability to create and manage reports in Workday.
• Comfortable working in U.S. shift hours: 5:30 pm to 3:30 am, or 6:30 pm to 4:30 am during daylight saving time.
• Must be willing to extend the shift if delivery timelines require it.
• Good communication skills for coordination with clients and stakeholders.
• Analytical thinking, questioning, negotiating, and influencing skills.
• Ability to work under pressure, adapt to changing needs, and meet daily or weekly targets.
• Customer-focused mindset with a commitment to service quality.
• Basic keyboard skills and the ability to multitask while handling calls.
• Team-oriented approach with attention to assigned accounts and process goals.
• Willingness to work night shifts as required by the client.

Preferred background

• U.S. B1 or B2 visa is an added advantage.

Additional information

This role is intended for a professional who can manage payroll operations in a target-driven environment while coordinating closely with stakeholders and support teams. Reliability, flexibility, and a process-first approach are important for success in this position.