Underwriting Support (Energy)

About the Company

elseco is a tech-enabled specialty reinsurance group with operations spanning space, aviation, energy, and accident & health. Its MGA platform and franchise-model subsidiary, Peloton, bring together disciplined underwriting, in-house technology, and a distinct brand to support clients and capacity providers in global specialty markets. The organization works across Dubai, the United Kingdom, and international locations, with a diverse team of around 120 employees.

Role Overview

This position reports to the Head of Underwriting Support and focuses on administrative and procedural support for Energy underwriting. The role works closely with Client Advocates and Dubai-based Underwriters to keep workflows on track, maintain data quality, and meet all required deadlines.

Key Duties

• Handle accounting-related underwriting tasks such as premium reconciliation, premium tracking, premium aging, and system updates.
• Support underwriters by preparing contract documentation accurately and within required timelines.
• Check pool members’ subjectivities and run database reviews to assist underwriting decisions.
• Keep underwriting records accurate, complete, and current in existing and newly introduced systems.
• Help coordinate and supervise training for colleagues within the Underwriting Support team.
• Enter policies into the Policy Operating System once documentation is received.
• Carry out compliance checks relevant to each policy.
• Ensure every policy is recorded carefully and correctly in the Policy Operating System or any other assigned platform.
• Confirm that slips are signed as directed, shared with brokers or producers, and filed properly along with slips, wordings, closings, emails, and technical notes.
• Scan and distribute documents to brokers, producers, or cedents as needed.
• Assist Client Advocates and underwriters with country and regional aggregate reporting, including data entry into aggregation control systems and coordination with external service providers.
• After signed line confirmations are received, work with broker accounting teams on final premium calculations.
• When closings are received, verify that booked premium matches the closing and that the confirmed line matches the line shown in the document.
• Book all policies within 24 hours of receiving the signed line confirmation.
• Process endorsements, send them out within 24 hours, and update them in the Policy Operating System.
• Maintain both physical and digital records for endorsements.
• Prepare and present new business slips, renewal slips, endorsements, and related email correspondence to Client Advocates and/or Dubai-based underwriters.
• Resolve broker reconciliations and ensure no balance remains outstanding for more than one month.
• Produce reports from the Policy Operating System or any replacement system when needed.
• Work with Finance to address overdue debt and unmatched cash items.
• Take on other tasks assigned by Client Advocates, Dubai-based underwriters, or management.
• Prepare weekly and monthly management information and reports for Head Line of Business meetings.
• Keep a record of exceptions or errors linked to data entry, missing documentation, and compliance issues.
• Complete any other relevant duties or projects assigned by management.
• Provide guidance to Energy Underwriting Support colleagues and help the team operate cohesively while meeting internal deadlines.

Requirements

• At least 3 years of relevant experience in insurance accounting, underwriting support, or claims support administration.
• A degree or diploma in finance, mathematics, accounting, or a related field, or a professional insurance qualification such as CII.
• Strong working knowledge of Microsoft Office.
• High numerical ability and comfort working with figures.
• Knowledge of Access, SQL, and VBA is considered an advantage.
• A practical, self-motivated problem-solver who can deliver work reliably.
• Confidence and the ability to work effectively in a fast-moving, multicultural setting.
• Excellent English communication skills, both written and spoken, with the ability to communicate clearly at all levels.
• Strong attention to detail, sound judgement, and a hands-on working style.
• Ability to support and guide team members while helping the group meet internal deadlines.
• A cooperative attitude and willingness to contribute to team success.

Additional Information

This is a full-time, onsite role based in Dubai, United Arab Emirates. The salary and benefits were not specified in the source. The role requires timely handling of policy bookings and endorsements, with bookings expected within 24 hours and outstanding broker balances not to remain unresolved beyond one month.