UK Internal Account Manager

Company Overview

Exclusive Networks is a leading global specialist in cybersecurity go-to-market, offering partners and customers an extensive range of services and product portfolios. Operating in over 45 countries and serving clients in more than 170 countries, the company combines local expertise with global capabilities. Their vendor portfolio includes top industry players, offering services from managed security to specialized technical training, emphasizing evolving technologies and business models.

Role Overview

The Internal Account Manager acts as the primary contact for designated accounts, responsible for delivering quotations within defined SLA timelines, addressing inquiries, and identifying opportunities to increase deal size. This role supports major accounts internally and collaborates closely with external sales teams to optimize sales performance and broaden the portfolio's reach.

Responsibilities

• Deliver exceptional customer service to major accounts by managing quotations, processing purchase orders, and executing administrative duties such as loans, deal registration, and logistics coordination.
• Promote attendance at Exclusive Networks' events and webinars to enhance customer engagement.
• Maintain precise and up-to-date CRM records, ensuring accurate opportunity statuses.
• Support and manage contract renewals with an emphasis on upselling and cross-selling services.
• Assist external sales team members administratively and in sales efforts to exceed targets and expand service offerings.
• Oversee the internal sales operational cycle, coordinating with stakeholders to ensure smooth progression from deal preparation through closing.

Candidate Profile

• Highly responsive and efficient with outstanding communication, including telephone etiquette.
• Commercially savvy with strong attention to detail and administrative capabilities.
• Quick learner capable of building and maintaining robust relationships both internally and externally.
• Committed to personal development and driven to meet and exceed sales targets.
• Proficient in Microsoft Office applications, notably Excel and Word.
• Ability to nurture customer and supplier partnerships that promote Exclusive Networks' sales portfolio.

Company Culture and Benefits

Exclusive Networks values talent and diversity, committed to fostering a trusted digital future. The company practices equal opportunity employment and welcomes applicants from varied backgrounds.

• 24 days of annual leave plus bank holidays, increasing to 30 with tenure, with encouragement to fully utilize leave.
• Birthday off as a special benefit.
• Access to a pay care scheme and a pension plan with 5% employer matching.
• Weekly social events such as "Beer Fridge Friday" and quarterly gatherings.
• Cycle to work program, complimentary gym membership, and free parking.
• Enhanced maternity and paternity leave benefits.

Diversity and Privacy

The organization commits to diversity and inclusion, making employment decisions based on qualifications and merit while safeguarding applicant data according to their Recruitment Data Protection Policy.

Application Encouragement

Qualified applicants who resonate with the role are invited to apply, with the company's success credited to its people.