Telesales Executive

Role Overview

This position involves handling telesales activities focused on the US market, specifically targeting parents and students from Class 1 to Class 8. The role is remote with night shift hours aligned with US time zones.

Key Duties

• Make outbound calls to potential customers (parents and students) within the US.
• Clearly explain course details, including key features and advantages designed for students from grades 1 through 8.
• Assess student learning requirements and successfully arrange demo sessions by coordinating with counselors.
• Ensure demo sessions are completed effectively.
• Keep meticulous and updated records within CRM platforms for calls, leads, and follow-ups.
• Achieve set targets for demo scheduling and conversions on a daily, weekly, and monthly basis.
• Work closely with academic and sales teams to ensure smooth demo coordination.

Candidate Profile

• Fluency in English with a clear, neutral accent suitable for US customer interaction.
• Readiness to operate during US night shift hours (9:00 PM to 6:00 AM IST).
• Basic knowledge of the US school grade system and understanding of parent communication styles.
• Experience or familiarity with CRM software such as LeadSquared, Zoho, or HubSpot is advantageous.
• Excellent communication, persuasive ability, and persistence in follow-up activities.

Benefits and Compensation

• Monthly fixed salary supplemented with performance-based incentives.
• Opportunity to work from home with flexible arrangements.
• Gain exposure to international education sales methodologies.
• Possibility for professional learning and advancement within the company.