- Erfahrung
- Beliebig
- Gehalt
- —
- Stellenangebote
- 1
- Veröffentlicht
- vor 4 Stunden
- Arbeitsmodus
- Arbeiten von zu Hause
- Wieder aufnehmen
- Bewerbung erforderlich
Stellenbeschreibung
Role Overview
Join Miss Amara as a Supply Chain & Operations Specialist, where you will play a crucial role in ensuring timely fulfillment and smooth delivery of Direct-to-Consumer (DTC) and Business-to-Business (B2B) orders. Your problem-solving skills and attention to detail will help maintain brand reputation and keep customers satisfied in a dynamic e-commerce environment.
Key Responsibilities
- Manage and process DTC and B2B orders across all platforms, ensuring accurate order statuses and seamless fulfillment.
- Coordinate logistics operations by working directly with warehouse teams and freight carriers to handle dispatch and resolve any booking or pickup challenges promptly.
- Serve as the primary contact for operations escalations, liaising with marketplaces to address order issues, delays, and bottlenecks.
- Handle daily inventory tasks such as managing returns, conducting stock adjustments, and performing reconciliations in collaboration with operations and customer experience teams.
- Closely monitor stock levels, identifying and flagging discrepancies among Cin7, Warehouse Management Systems (WMS), and marketplace channels.
- Provide secondary support for inbound logistics, including assistance with shipping bookings and supplier coordination before shipment.
- Identify and address inefficiencies by implementing process improvements and automating manual tasks to help scale operations effectively.
- Assist in documenting Standard Operating Procedures (SOPs) and support the deployment, mapping, and testing of new tools and supply chain enhancements.
Ideal Candidate Profile
- Experience in a fast-paced e-commerce setting with a focus on order management, administrative duties, data entry, and document control.
- Strong organizational and meticulous attention to detail skills.
- Proficient communication skills in English, both written and spoken.
- Capable of working independently while collaborating effectively with cross-functional teams and external partners.
- A proactive attitude towards completing tasks, resolving issues, and driving initiatives forward.
- Skilled in using Google Sheets and Microsoft Office applications.
- Familiarity with Cin7, Microsoft Excel, and Gmail is highly advantageous; general experience with order management systems, freight booking platforms, or supplier/vendor portals is beneficial.
About Miss Amara
Miss Amara is revolutionizing the online rug-buying experience with innovative technology and a customer-centric approach. Since launching in 2014, the company has rapidly expanded and earned multiple accolades, including AFR Fast 100 (2022), Best Retail Marketing and Best Medium Online Retailer at the National Retail Awards (2023), and Best Online Retail Marketing at the Australia Post ORIA Awards (2023). Miss Amara emphasizes care for its team, customers, partners, manufacturers, and environment while striving for transparency, simplicity, quick decision-making, and delivering an exceptional customer journey.
Why Join Us
If you are eager to make a tangible impact in an exciting e-commerce environment and drive operational excellence, this is the role for you. Join us and help create an outstanding experience for our customers.